Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Frazier

Brewton,AL

Summary

Dynamic operations leader with a proven track record at Timberlands LLC, excelling in health, environmental and safety compliance and project management. Expert in logistics management and staff development, fostering a culture of quality assurance, enhancing operational efficiency and ensuring regulatory compliance while mentoring teams to achieve peak performance. My experience at AT&T has giving me the confidence and technical skills to troubleshoot and resolve complex issues solo our in a team situation all while maintaining safety and efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager of Operations

Timberlands LLC
07.2019 - Current
  • Manage operations of forestry road construction and maintenance.
  • Responsible for identifying potential safety hazards on new job site locations
  • Insure job site safety is being followed by all employees and contactor's
  • Responsible for identifying environmental impacts and implement plan of action to insure all federal and state environmental laws are followed.
  • Meet with Clients before and after work is performed.
  • Develop job site scope of work plans and procedures.
  • Insure work being performed meets all expectations.
  • Coordinate with vendors to insure job site material is scheduled in advance of start dates.
  • Perform preventive maintenance on equipment.
  • Identify equipment failure and organize its repair.
  • Establish positive and effective communication among employees and organization leadership, reducing miscommunications, and insuring smooth day to day operations.
  • Trained, coached and mentored employees.
  • Led hiring, and training of new hires to fulfill business requirements.

Service Technician

AT&T
02.2013 - 07.2019
  • Installed and repaired outside and inside plant for AT&T copper and fiber services.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Performed work on 48 volt and 140 volt dc plant. At heights of ground level to 18ft. Implementing all safety protocols for work being performed.
  • Performed work solo and coordinated with other technicians when scope of work required a team effort.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Diagnosed and troubleshot problems, repairing, and restoring services to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Liaised with internal departments to optimize productivity and efficiency.

Education

Associate of Applied Science - Industrial Engineering Technology

Alabama Southern
Thomasville, AL
08-2013

Skills

  • Health and safety compliance
  • Business analysis
  • Operations management
  • Logistics management
  • Staff development
  • Project leadership
  • Maintaining compliance
  • Quality assurance and control
  • Regulatory compliance
  • Unsurpassed work ethic
  • Troubleshooting and problem solving
  • Project management

Certification

  • Completed Cisco Internetworking Fundamentals course with APT College
  • Completed Fiber Optic Communications with APT College

Timeline

General Manager of Operations

Timberlands LLC
07.2019 - Current

Service Technician

AT&T
02.2013 - 07.2019

Associate of Applied Science - Industrial Engineering Technology

Alabama Southern

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