Steven French
St. Petersburg,FL
Summary
Dedicated server with strong interpersonal skills, ensuring high customer satisfaction and efficient service. Proven ability to resolve issues creatively while collaborating with team members for enhanced dining experiences.
Overview
31
31
years of professional experience
Work History
Prep Cook
The Bier Boutique
Saint Petersburg, FL
04.2025 - 02.2026
- Prepared ingredients for menu items according to recipes and sanitation standards, ensuring high-quality food preparation.
- Maintained cleanliness and organization of kitchen workspace and food storage areas to support efficient food preparation.
- Followed safety protocols to minimize hazards in the kitchen environment.
- Communicated effectively with staff to coordinate food preparation tasks efficiently.
- Cleaned and sanitized work areas and equipment, upholding food safety standards and promoting a safe kitchen environment.
Server
Paisano's Pizza N Pasta
Saint Petersburg, FL
07.2020 - 10.2025
- Engaged customers in conversations, leveraging interpersonal skills to enhance their experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Supported and guided colleagues, fostering collaboration and a positive team environment.
server
Bella Italia Italian restaurant
Largo, Florida
09.2015 - 03.2020
- Processed food orders accurately with POS system, enhancing customer service speed.
- Maintained cleanliness and organization of dining area and service stations, promoting positive dining experience.
- Managed cash transactions precisely at end of each shift, ensuring financial accuracy.
- Recommended menu items tailored to customer preferences and dietary requirements.
Barback, Server,F&B manager
Excel Hospitality
Saint Pete Beach, FL
01.2012 - 09.2015
- Prepared bar stations for efficient service during peak hours.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Collaborated with staff to enhance overall guest experience during service shifts.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Sliced and pitted fruit used to garnish drinks.
- Used POS system to ring up customers and open and close tabs.
- Managed staff scheduling to optimize workforce efficiency and coverage.
- Monitored compliance with health and safety regulations throughout the property.
Server
Max&Sam's chop house
Saint Petersburg , FL
10.2008 - 06.2015
- Engaged customers in conversation using effective interpersonal skills to enhance their experience.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified customer needs promptly to provide tailored solutions.
Server
Jimmy B'S beach bar, Grand Plaza Resort
Saint Petersburg Bch, FL
10.2004 - 10.2008
- Enhanced customer satisfaction through creative problem-solving.
- Quickly identified and addressed customer needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Engaged customers in conversation using strong interpersonal skills.
Server, Room Service
Tradewinds Island Grand Resort
Saint Petersburg , FL
07.1996 - 10.2004
- Provided exceptional customer service in a high-volume resort environment.
- Assisted guests with menu selections and answered food-related inquiries.
- Processed orders efficiently using point-of-sale systems and ensured accuracy.
- Maintained knowledge of daily specials and beverage offerings to enhance guest experience.
Tank Driver
US Army
Fort Hood, Texas
10.1994 - 11.1996
- Completed day-to-day duties accurately and efficiently.
- Adhered to military standards for equipment handling and transportation procedures.
- Conducted pre-trip inspections to ensure vehicle compliance and safety standards.
- Inspected, cleaned and maintained tanks to ensure proper functioning.
Education
High School Diploma -
Bartlett High School
Webster, MA06-1994
Skills
- Recipe preparation
- Ingredient measurement
- Food safety
- Kitchen organization
- Inventory management
- POS operation
- Customer engagement
Timeline
Prep Cook
The Bier Boutique
04.2025 - 02.2026
Server
Paisano's Pizza N Pasta
07.2020 - 10.2025
server
Bella Italia Italian restaurant
09.2015 - 03.2020
Barback, Server,F&B manager
Excel Hospitality
01.2012 - 09.2015
Server
Max&Sam's chop house
10.2008 - 06.2015
Server
Jimmy B'S beach bar, Grand Plaza Resort
10.2004 - 10.2008
Server, Room Service
Tradewinds Island Grand Resort
07.1996 - 10.2004
Tank Driver
US Army
10.1994 - 11.1996
High School Diploma -
Bartlett High School