Steven Fryatt

• Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
• Increased Sales for store year by year while also ensuring individual advisors outperformed sales goals
• Controlled Inventory for entire store including sales floor, installation bays, and display areas
• Responsible for payroll and scheduling of entire Sales staff and Customer Service Representatives
• Maintained a level of exceptional Customer Service unrivaled by other retailers. Multiple Service Award recipient.
• Implemented numerous new policies in Retail to more directly resemble the standards of the core Company.

Led and mentored a team of 8-10 direct report Sales Advisors

Directly involved with Onboarding and training of new Advisors and employees

Responsible for every interaction of Team members along with their individual goals and Team goals