Steven Garcia-Contreras
Wichita,KS
Summary
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Crime Analyst
Sedgwick County District Attorney’s Office – Discovery Division
01.2025 - Current
- Excel skills to create and manage large volumes of data
- Collaboration with other government agencies
- Office experience using MS systems
Office Assistant
Sedgwick County
01.2025 - 08.2025
- Provided exceptional customer service by promptly and professionally addressing inquiries, concerns, and complaints
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding departmental response time goals
- Maintained accurate customer records in the CRM system, ensuring up-to-date contact information and order details
- Collaborated with cross-functional teams to resolve complex issues requiring input from multiple departments
- Maintained a positive attitude during interactions with difficult or irate customers, de-escalating conflicts through active listening and empathy
Evaluation Technician
Case New Holland - CNH INDUSTRIAL
05.2023 - 03.2024
- Use ALSTAR systems to diagnose discrepancies with Case Construction Skid steers and New Holland Agriculture skid steers.
- Drive units to designated location for repair.
- Place unit identifying decals.
Police Officer
Wichita Police Department
05.2022 - 03.2023
- Conflict resolution, ability to adapt to a variety of different situations.
- Advanced driving course taken.
- Knowledge of state statue and city ordinances.
- Ability to work well with a multitude of diverse people and cultures.
- Routine patrol as a uniformed, sworn officer responding to emergency call outs
Electrical Engineer Equipment Systems Technician
U.S. Marine Corps
01.2018 - 01.2022
- Supervisory role training a team of 5 Marines to facilitate maintenance of fleet equipment.
- Purchasing, order parts, and meet financial requirements
- Create reports monthly and quarterly to facilitate unit readiness.
- Track maintenance, order parts, and create future maintenance plans for a wide array of utilities equipment using Global Combat Support Systems (GCSS).
- Maintain a library of technical publications for over 100 different individual items.
- Develop training plans and create personnel training reports on a monthly basis using Marine Corps Training Information Systems.
Data Entry Specialist - Full Time
GC Compliance
12.2016 - 09.2017
- Receiving, and approving and/or declining billing invoices.
- Reconcile all fuel entries for Month Period.
- Ensure accurate and recording of Fuel Purchases.
- Enter and Reconcile International Fuel Tax Agreement ( IFTA ) at Month End.
Education
Accounting (BBA) -
WSU Barton School of Business
Wichita, KS03-2027
Associate Degree - accounting
Butler County Community College
Wichita, KS12-2025
High School - undefined
Derby High School
Derby, KS01-2016
Skills
- Purchasing
- Microsoft Excel
- Law enforcement
- Cybersecurity awareness
- Surveillance techniques
- Organizational skills
- Time management
- Numeracy
- Administrative experience
- Procurement specialist experience
- Data entry
- Phone etiquette
- Microsoft Outlook
- Equipment Repair
- Analysis skills
- Schematics
- Military
- Warehouse experience
- Forklift
- Vendor manager experience
- Interpersonal skills
- Microsoft Word
- Customer relationship management
- Computer operation
- Microsoft Publisher
- Supply chain management
- Math
- Microsoft Office
- Report writing
- Teamwork
- Computer literacy
- Attention to detail
- Procurement
- Google Docs
- Criminal investigation
- Sales
- Customer service
- Accounts payable
- Office Applications
Certification
Driver's License
Languages
Spanish - Fluent
English
Timeline
Senior Crime Analyst
Sedgwick County District Attorney’s Office – Discovery Division
01.2025 - Current
Office Assistant
Sedgwick County
01.2025 - 08.2025
Evaluation Technician
Case New Holland - CNH INDUSTRIAL
05.2023 - 03.2024
Police Officer
Wichita Police Department
05.2022 - 03.2023
Electrical Engineer Equipment Systems Technician
U.S. Marine Corps
01.2018 - 01.2022
Data Entry Specialist - Full Time
GC Compliance
12.2016 - 09.2017
Associate Degree - accounting
Butler County Community College
High School - undefined
Derby High School
Accounting (BBA) -
WSU Barton School of Business
Additional Information
- TECHNICAL SKILLS
- Computer Proficiencies
- Applications: Microsoft Word, Excel, PowerPoint
- Excellent verbal and communication skills
- Solid background with working with teams.