Steven Gentile
CONGO RIVER GOLF
Orlando
2027
years of professional experience
Skilled maintenance technician with strong problem-solving and customer service experience, eager to transition into a dedicated customer service role. Combines technical expertise with excellent communication skills to deliver outstanding client support and build positive relationships.
Work History
Maintenance Technician
3 Years 9 Months- Responsible for maintaining and chlorinating all pools and water throughout multiple courses
- Utilized hand tools and power tools to fix or replace multiple different components within the courses
- Maintained multiple golf courses by repairing irrigation systems, low voltage electrical, and fixed damaged items (Bridges, stairways, tunnels)
- Upkept property and appearance to meet company standards
- Completed plumbing repairs
- Interacted with customers on a daily basis answering any questions they had
- Ensured safe work environment for both customers and coworkers
- Helped with upselling customers on different add-on experiences offered at multiple course locations
Ride Operator
1 Year- Demonstrated safety to ensure all riders were checked prior to dispatching rides
- Responsible for processing payments and upselling customers for different ride experience packages
- Resolving customer complaints and dealing with difficult situations
- Lead a team of 3 ensuring the ride was properly closed at night, cash was counted correctly and maintained a clean, safe and efficient work area
Freight Associate
- Responsible for unloading shipments from tractor trailers
- work as part of a team to sort shipment, check for damaged product, and deliver shipment to different areas of the store
- responsible for keeping a clean and safe work environment
Education
High School
Skills
Customer Service
Communication skills
Time management
Microsoft Office Suite
Maintenance
Leadership
Multi-tasking
Timeline
Maintenance Technician
CONGO RIVER GOLF
01.2023 - CurrentRead More
Ride Operator
ORLANDO SLINGSHOT
01.2022 - 01.2023Read More
CENTER MORICHES HIGH SCHOOL
High School
Read More
Freight Associate
Home Depot
2021 - 2022Read More