STEVEN GILLESPIE
Willoughby,Ohio
Summary
Results-oriented Radiology Informatics Systems Analyst with 20+ years of experience in RIS/PACS administration. Proven track record in optimizing clinical workflows and delivering superior customer service. Known for effective collaboration with cross-functional teams and adaptability to evolving project demands. Skills include data analysis, process improvement, and technical troubleshooting. Seeking to leverage deep technical expertise and leadership potential as a Lead Systems Analyst.
Overview
36
36
years of professional experience
Work History
Informatics Systems Analyst III
Cleveland Clinic Foundation
Cleveland, OH
08.2022 - Current
- Radiology workflow coordinator between radiologists and technologists
- RIS and PACS administration
- Workflow and process improvement
- Group SharePoint custodian
- Manage remote image viewing solutions for ordering providers
- Provide instant customer service and support through instant messaging, email and phone calls
Informatics Systems Analyst II
Cleveland Clinic Foundation
Cleveland, OH
11.2005 - 08.2022
Distributed Operations Specialist
KeyBank
Cleveland, OH
02.2000 - 02.2002
- Project leadership and project team member
- Change management
- Server Operations
- Network monitoring
Network Operations Specialist
KeyBank
Cleveland, OH
09.1998 - 02.2000
- Desktop services and support
- Infrastructure Migration: Led a high-impact project moving 100+ workstations to new locations and spearheaded the conversion of workstations/servers from Token Ring to Ethernet
- Multi-Platform Support: Provided desktop and network connectivity support for 350+ clients across Novell 4.x and Microsoft NT 4.0 environments
Network Administrator/Civil Engineering Technician
DLZ
Cleveland, OH
09.1995 - 09.1998
- Senior civil engineering technician, network and desktop administration and support
- Managed user administration, NDS maintenance, and comprehensive disaster recovery plans, including rotational backups and media pools
- IT Procurement: Recommended and managed hardware/software purchases and provided end-to-end technical support for all office staff
Civil Engineering CADD Technician
CT Consultants
Willoughby, OH
10.1989 - 09.1995
- Drafting and design work on multiple Civil Engineering projects
- Specialized in highway/roadway/traffic control projects
- Extensive work with AutoCAD software
Education
Civil Engineering Studies - Candidate for BS in Civil Engineering
Cleveland State University
Associates of Science Transfer Program - undefined
Lakeland Community College
Mentor, OHCertified Novell Administrator - undefined
KeyCorp Custom W2K Curriculum Certification - undefined
New Horizons
Independence, OHSkills
- End user support
- Application support
- Technical documentation
- System upgrades
- User acceptance testing
- Systems analysis
- Client relations
- Technical analysis
- Teamwork
Timeline
Informatics Systems Analyst III
Cleveland Clinic Foundation
08.2022 - Current
Informatics Systems Analyst II
Cleveland Clinic Foundation
11.2005 - 08.2022
Distributed Operations Specialist
KeyBank
02.2000 - 02.2002
Network Operations Specialist
KeyBank
09.1998 - 02.2000
Network Administrator/Civil Engineering Technician
DLZ
09.1995 - 09.1998
Civil Engineering CADD Technician
CT Consultants
10.1989 - 09.1995
Associates of Science Transfer Program - undefined
Lakeland Community College
Certified Novell Administrator - undefined
KeyCorp Custom W2K Curriculum Certification - undefined
New Horizons
Civil Engineering Studies - Candidate for BS in Civil Engineering
Cleveland State University