Steven Gold
Columbia,CT
Summary
Detailed Insurance Adjuster with 19 years of experience adjusting property insurance claims and 7 of the last 19 years managing high value, high exposure property claims.
Overview
6
6
years of professional experience
Work History
National General Adjuster
AIG Private Client Group
03.2020 - Current
- Resolve complex, high value claims with larger exposure using high service oriented file handling.
- Prepared summaries of damage, payments, and policy coverage.
- Trained other claims staff members on proper high value claim handling techniques and claim systems.
- Cultivated strong relationships with brokers, vendors and partners supporting administrative operations.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Responded to catastrophe needs as needed.
National General Adjuster
PURE Insurance
09.2017 - 03.2020
- Deployed on request to geographic locations ahead of anticipated impact from hurricanes to establish base of operation for Catastrophe team deployments.
- Trained Jr. claim staff members on proper handling and evaluation of property claims and mitigation techniques.
- Assisted team members nationally on files involving public adjusters.
- Traveled nationally for higher profile policy holders or higher exposure claims over one million.
- Traveled with USAA staff during catastrophe's to service high value USAA members.
- Adjusted inland marine claims during CAT events.
Education
Associate of Science - Computer Information Systems
Manchester Community College
Manchester, CTHigh School Diploma -
Manchester High School
Manchester, CTSkills
- Xactimate Proficiency
- Estimate Repair Costs including unique and commercial materials
- Reserve Recommendations
- Property Damage Investigation
- Claims File Management
- Negotiation and Mediation Skills
- Property Insurance Policy Coverage Knowledge
Military Service
- Served in the United States Army from 3/96 until 3/99.
- Successfully deployed to Bosnia in 1996 on a peace keeping mission and participated in the implementation force (IFOR) while assigned to NATO.
- Also successfully deployed to Macedonia as a team leader for a separate peace keeping mission in 1998 while assigned the United Nations.
- Special protection and quick reaction force for United Nations commander while in theater.
Awarded: Nato Medal, United Nations Medal, 2 Army Commendation Medals, 2 Army Achievement Medals, Joint Forces Service Medal, Good Conduct Service Medal, 8 Letters of Achievement and Expert Infantry Badge.
Timeline
National General Adjuster
AIG Private Client Group
03.2020 - Current
National General Adjuster
PURE Insurance
09.2017 - 03.2020
Associate of Science - Computer Information Systems
Manchester Community College
High School Diploma -
Manchester High School
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