Steven Golden
Charles Town,WV
Summary
Dedicated security officer with expertise in incident reporting, CCTV surveillance, and crime prevention. Proven ability to maintain a safe environment and assist in training new personnel.
Overview
44
44
years of professional experience
Work History
Security Officer
Simmon's Security Firm
Manassas, VA
02.2025 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to alarms and emergencies, ensuring swift resolution.
- Assisted in training new security personnel on protocols and procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Key Leader
Rubbermaid
Winchester, VA
03.2021 - 02.2025
- Led cross-functional teams to enhance product quality and customer satisfaction.
- Mentored junior team members, fostering professional growth and skill development.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Developed effective improvement plans in alignment with goals and specifications.
- Streamlined operational processes, reducing waste and improving efficiency across departments.
Led, Supervisor
Chimney Restoration
Front Royal, VA
02.2013 - 02.2021
- Supervised daily operations to ensure high-quality chimney restoration services.
- Trained and mentored team members on safety protocols and best practices.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Coordinated scheduling of projects to optimize resource allocation and meet deadlines.
- Resolved customer inquiries and concerns, ensuring satisfaction with service outcomes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Owner/Operator
Goldens Lawn and Landscaping
Arlington, VA
03.1990 - 02.2013
- Developed and implemented efficient landscaping strategies to enhance client satisfaction.
- Managed daily operations, ensuring timely completion of lawn care and landscaping projects.
- Trained and mentored new team members on best practices for equipment use and safety protocols.
- Cultivated strong client relationships through effective communication and personalized service offerings.
- Streamlined workflow processes to improve productivity and reduce operational costs.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
Electrician
Watt Corporation
Arlington, VA
06.1982 - 02.1990
- Installed electrical systems in residential and commercial buildings, ensuring compliance with safety standards.
- Conducted routine maintenance and troubleshooting of electrical equipment to minimize downtime.
- Collaborated with contractors to assess project requirements and provide expert recommendations on electrical solutions.
- Mentored junior electricians, fostering skill development and adherence to industry best practices.
- Led projects from conception through completion, ensuring timely delivery within budgetary constraints.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
Education
Electrical - Electrical
Fairfax County Apprentice Ship Program
Chantilly, VA06-1988
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Conflict de-escalation
- Crime prevention
- CCTV surveillance
Accomplishments
- Reduced shoplifting rates by [3.7 to1.2]% through improved surveillance procedures.
Timeline
Security Officer
Simmon's Security Firm
02.2025 - Current
Key Leader
Rubbermaid
03.2021 - 02.2025
Led, Supervisor
Chimney Restoration
02.2013 - 02.2021
Owner/Operator
Goldens Lawn and Landscaping
03.1990 - 02.2013
Electrician
Watt Corporation
06.1982 - 02.1990
Electrical - Electrical
Fairfax County Apprentice Ship Program