Steven Gonzales
Electronics Technician
Lakewood,CO
Summary
Over two decades of consumer electronics and small appliance repair has allowed personal and business growth combined with a wealth of hands-on experience. The range of this experience, from customer service to repair and quality control, enables my ability to become an important asset to any company with a desire to grow and succeed.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Lead Technician/Shop Manager
More Than Vacuums
Englewood, Colorado
11.2015 - Current
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Reviewed technical documentation/service manuals/schematics to complete equipment maintenance and repair.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team of 8+ associates.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Electronics Technician
AAAATV
Centennial, CO
07.2009 - 11.2015
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Reviewed technical documentation/service manuals/schematics to complete equipment maintenance and repair.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team of 4+ associates.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Electronics Technician
Metro TV
Boulder, CO
01.2007 - 01.2009
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Reviewed technical documentation/service manuals/schematics to complete equipment maintenance and repair.
Electronics Technician
Best Buy Repair
Aurora , CO
04.2005 - 10.2007
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Reviewed technical documentation/service manuals/schematics to complete equipment maintenance and repair.
Electronics/Small Appliance Technician
Sears Repair
Aurora, CO
05.1999 - 09.2005
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Perform complex mechanical alignments and calibration of equipment to quality standards.
- Documented all changes and actions in computer-based tracking system.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Reviewed technical documentation/service manuals/schematics to complete equipment maintenance and repair.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Education
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute, Colorado
Denver, Colorado 02.1997 - 03.1999
Skills
Highly Organized
Accomplishments
Several corporate awards for organization, cleanliness, resourcefulness.
Current company growth starting from only a handful of product types and brands to over 16 different company brands and over 30 different product types. Repair of current company consists of 70% of all profits with complete company growth of 8 additional stores/access points within 5 years.
Timeline
Lead Technician/Shop Manager
More Than Vacuums
11.2015 - Current
Electronics Technician
AAAATV
07.2009 - 11.2015
Electronics Technician
Metro TV
01.2007 - 01.2009
Electronics Technician
Best Buy Repair
04.2005 - 10.2007
Electronics/Small Appliance Technician
Sears Repair
05.1999 - 09.2005
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute, Colorado
02.1997 - 03.1999
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