Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Gottschalk

Rothschild,WI

Summary

Dynamic Outbound Shipping Manager with extensive experience at Example Carolina Freight, excelling in team leadership and warehouse operations. Achieved significant reductions in order errors through rigorous quality control, while enhancing customer satisfaction by swiftly resolving shipment issues. Proven ability to train staff and maintain efficiency in high-pressure environments.

Overview

38
38
years of professional experience

Work History

Outbound Shipping Manager/Receiving Manager

Various Freight Companies/Example Carolina Freeight
01.1982 - 11.2019
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Unloaded, sorted and stored incoming merchandise.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Managed inbound receiving departments.

Education

BBA - Managment/Economics/Accounting

Northwood University
Midland, Michigan, MI
05-1984

Skills

  • Team leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse operations

Timeline

Outbound Shipping Manager/Receiving Manager

Various Freight Companies/Example Carolina Freeight
01.1982 - 11.2019

BBA - Managment/Economics/Accounting

Northwood University

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Steven Gottschalk