Dynamic Outbound Shipping Manager with extensive experience at Example Carolina Freight, excelling in team leadership and warehouse operations. Achieved significant reductions in order errors through rigorous quality control, while enhancing customer satisfaction by swiftly resolving shipment issues. Proven ability to train staff and maintain efficiency in high-pressure environments.
Overview
38
38
years of professional experience
Work History
Outbound Shipping Manager/Receiving Manager
Various Freight Companies/Example Carolina Freeight
01.1982 - 11.2019
Pulled, verified, and packaged items for shipment.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
Reduced order errors with thorough quality control checks before dispatching shipments.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
Coordinated driver dispatch to accomplish daily delivery requirements.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Unloaded, sorted and stored incoming merchandise.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Managed inbound receiving departments.
Education
BBA - Managment/Economics/Accounting
Northwood University
Midland, Michigan, MI
05-1984
Skills
Team leadership
Verbal and written communication
Interactive communication skills
Warehouse operations
Timeline
Outbound Shipping Manager/Receiving Manager
Various Freight Companies/Example Carolina Freeight
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