Steven Graham
Lewisville,TX
Summary
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Overview
38
38
years of professional experience
Work History
Driver
Deep Well Services
Grapevine , TX
10.2023 - 08.2024
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Verified the contents of inventory loads against shipping papers.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Vice President
Graham’s Wrecker Service
Carrollton, TX
01.1987 - 10.2023
- Formulated policies that improved operational efficiency and productivity.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Developed and executed strategic plans to support the vision of the organization.
Education
Wreck Master - Heavy Duty Tow Truck
Wreck Masters
Carrollton, TX02-2010
Skills
- Daily logging
- Commercial driving
- Vehicle inspections
- Load monitoring
- Customer rapport
- Driving and transportation
- City and non-city driving
- Punctuality
- GPS and route planning
- Safe driving techniques
- Account penetration
- Delivery pickup
- Load securing
- Inclement weather driving
Affiliations
Raced dirt track cars for years.
Timeline
Driver
Deep Well Services
10.2023 - 08.2024
Vice President
Graham’s Wrecker Service
01.1987 - 10.2023
Wreck Master - Heavy Duty Tow Truck
Wreck Masters
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