Kayleigh McBee

Planogram/Visual Merchandising Specialist (Michaels Corporate Office)

• Working with merchants and buyers, and documenting store layouts, product placements, and revisions
• Visual merchandising product to fit a variety of layouts for different types of stores and different floorplans
• Proofing planograms before they are sent to stores
• Answering Planogram-related IT tickets from stores
• Training employees in the department and answering general questions

Project Planner (Michaels Corporate Office)

• Creating templates and purchase orders to acquire the necessary materials for opening new stores, facilitating the relocation of existing stores, and assisting in the removal or redistribution of fixtures for closing store locations
• Working alongside setup teams to meet logistical and material needs
• Communicating with vendors to prevent issues, to address any concerns, and to create new fixtures for stores
• Observing the implementation of new processes at various stores nationwide
• Coordinating with other teams to ensure the success of the entry into new markets and to transition into changes of process efficiently
• Teaching others programs like Microsoft Office Suite, especially Excel
• Utilizing Smartsheet and setting up templates and guides for my team

Frame shop Manager, Operations Manager, and Customer Experience Manager positions (Michaels In-Store)

• Customer Satisfaction
• Designing and assembling custom framing projects of all different types
• Scheduling and managing workshops
• Employee onboarding and training
• Inventory control and online order shipment
• Project management and visual merchandising
• Maintained 100% on-time order completion in 2018 at the Arlington location
• Led the Keller store to be third in the district for custom framing sales in 2019