Steven Grossweiler
E.A. Equipment Service
Whitehouse Station,NJ
19
years of professional experience
Dedicated professional with a robust background in trailer mechanics and customer service. Strong mechanical skills and proven ability to manage inventory and communicate effectively with customers, ensuring timely repairs and service delivery.
Work History
Customer Service Representative
4 Years 6 Months- Coordinated estimated completion times and communicated updates to customers.
- Processed vendor payments to ensure timely transactions.
- Order parts from vendors and track their arrival.
- Write and file invoices into Quickbooks.
- Maintained organized office and shop workspace, stocked cleaning supplies, and ensured availability for daily operations.
- Installed parts on various types of equipment
- Maintained business grounds through regular landscaping and upkeep.
- Prepared sales tax reports from Quickbooks and forwarded to accountant.
Trailor Mechanic
2 Years- Diagnosed and repaired mechanical issues in trailers, ensuring compliance with state and federal regulations.
- Conducted routine inspections and preventative maintenance on a a fleet of 1000 trailers.
- Coordinated with drivers and dispatch to fix priority issues.
- Maintained FWHA inspections biannually on trailers.
- Utilized welding equipment for structural repairs on trailers.
- Repaired crash damage with body work, panel work, rivet installation, roof repair.
- Acquired parts to ensure timely completion of trailer maintenance and repairs.
- Coordinated with vendors for proper inventory selection.
- Operated a forklift to load/unload trailers.
- Executed diagnostic procedures to identify electrical issues in trailers.
Trailor Mechanic
5 Years 6 Months- Bettaway purchased this company.
- Maintained Bettaway's fleet of trailers as third-party vendor, ensuring optimal performance and safety.
- Performed routine electrical maintenance and tire inspections to enhance vehicle reliability.
- Brake inspections and replacement.
- Body work and crash damage repair.
- Conducted thorough FWHA inspections to verify compliance with safety standards, contributing to overall fleet safety.
- Maintained inventory of parts in the service truck, organized the workspace.
Arborist
7 Years- Preserved tree structural integrity with proper pruning techniques, promoting healthy growth patterns.
- Enhanced tree health by identifying and treating various diseases and pest infestations.
- Operated bucket truck and climbed with harness to safely access and perform tree work at heights.
- Operated the chipper and winch and all relevant equipment for tree removal.
- Processed and split firewood.
- Maintained work trucks and equipment to ensure reliability and readiness for daily operations.
- Estimate and write up jobs for customers.
Beer Manager
1 Year 8 Months- Managed inventory stock by ordering from vendors, ensuring optimal inventory levels to meet customer demand.
- Stocked shelves and maintained the store front.
- Ran sales on the register and interfaced with customers.
- Monitored and adjusted pricing, discounts, and promotions to enhance profitability and attract customers.
- Collaborated with brewery representatives to plan and execute promotional events and beer tastings, increasing customer engagement and sales.
- Created custom advertisements with artwork to highlight products.
Education
High School Diploma
Timeline
Customer Service Representative
E.A. Equipment Service
02.2022 - CurrentRead More
Trailor Mechanic
Bettaway
01.2020 - 01.2022Read More
Trailor Mechanic
White Eagle Trailor Repair
06.2016 - 12.2021Read More
Arborist
Anderson Abor Care
05.2009 - 05.2016Read More
Beer Manager
Readington Wine And Spirits
08.2007 - 04.2009Read More
Hunterdon Central Regional
High School Diploma
Read More