Steven Gutierrez
San Antonio,TX
Summary
Accomplished General Manager at Jiffy Lube, adept in operations management and leadership, significantly enhancing team performance and client satisfaction. Expert in strategic planning and financial oversight, achieving notable sales growth. Skilled in fostering relationships with partners and staff, ensuring long-term success and operational efficiency.
Overview
19
19
years of professional experience
Work History
General Manager
Jiffy Lube
10.2015 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
Warehouse Manager
J.E Travis Millworks
01.2005 - 10.2015
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Education
No Degree -
John F. Kennedy High School
San Antonio, TXSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Team Leadership
- Customer Relations
- Schedule Management
Timeline
General Manager
Jiffy Lube
10.2015 - Current
Warehouse Manager
J.E Travis Millworks
01.2005 - 10.2015
No Degree -
John F. Kennedy High School
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