Steven Hackett
Mooresville,NC
Summary
Highly motivated and hungry for advancement and success. I have extensive experience in owning my own restaurant all the responsibilities and tasks that come along with it. In my first year I as owner, I was able to increase sales by 18%. Before that, I worked for a worldwide industrial supply company. In my 9+ years with MSC, I started in an entry level position and was promoted twice before leaving in July of 2023. I analyzed implementations for newly acquired customers and was asked to travel occasionally for trades shows, meetings, and cross team engagement. I am very excited for the next chapter and next opportunity.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Rocco's Pizzeria and Spirits
Mooresville, NC
04.2023 - Current
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Negotiated contracts with clients for products or services rendered by the company.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Prepared staff work schedules and assigned team members to specific duties.
Routing Analyst
MSC Industrial Supply
Davidson, NC
06.2014 - 07.2023
- Monitored operations and reviewed records and metrics to understand company performance.
- Interpreted and interrelated research data to develop integrated business analysis and projections.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Examined system issues and applied resolutions to reduce downtime.
- Developed actionable roadmaps for improving workflows and processes.
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
Education
High School Diploma -
Lake Norman High School
Mooresville06-2006
Skills
- Personnel Management
- Operations Management
- Budget Development
- Operations Oversight
- Finance Management
- Staffing
- Operational Reporting
References
References available upon request.
Timeline
Owner/Operator
Rocco's Pizzeria and Spirits
04.2023 - Current
Routing Analyst
MSC Industrial Supply
06.2014 - 07.2023
High School Diploma -
Lake Norman High School
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