Steven Hang
Eau Claire,WI
Summary
Skilled in waste reduction and maintaining health and safety compliance, demonstrating a results-oriented approach. Excelled in fast-paced environments, fostering team efficiency and customer satisfaction. Balances strong analytical skills with effective communication, driving significant improvements in production and service delivery. Able to work well with others on team projects to accomplish the goal.
Overview
15
15
years of professional experience
Work History
Production Line Lead Assistant
Addeco
09.2023 - Current
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
- Followed good manufacturing processes (GMPs).
Retail Sales Associate
Express LLC
11.2016 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Fast Food Cook
McDonald's
07.2010 - 06.2016
- Trained and assisted new kitchen staff members.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
North High School
Eau Claire06-2013
Skills
- Results orientation
- Waste reduction
- Health and safety compliance
- Ability to adapt and evolve skills to complete tasks
- Communicate effectively with others
- Workplace safety
- Product inspection
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Production Line Lead Assistant
Addeco
09.2023 - Current
Retail Sales Associate
Express LLC
11.2016 - 05.2023
Fast Food Cook
McDonald's
07.2010 - 06.2016
High School Diploma -
North High School
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