Steven Harris
New Orleans,USA
Summary
Quality Assurance Technician with a proven track record at Testronic Labs, excelling in bug tracking and team leadership. Expert in test case development and data analysis, driving quality improvements in gaming products. Adept at problem-solving, ensuring seamless collaboration with clients to enhance product performance and user experience.
Overview
5
5
years of professional experience
Work History
Quality Assurance Technician
Testronic Labs
Orleans, LA
03.2022 - Current
- Served as a third-party Quality Assurance Technician on a first-person shooter game for Riot Games.
- Utilized databases like Jira to streamline operations.
- Led team of testers through various tasks.
- Participated in regular meetings with suppliers to discuss quality concerns and improvements.
- Provided technical assistance in the development of new products or processes.
Unarmed Security Guard
Nola Protection
Harvey, LA
12.2021 - 03.2022
- Maintained consistent observation of access points.
- Enforced property rules and regulations to ensure a safe environment for all.
Seasonal Shopper
Amazon
Metairie, Louisiana
05.2020 - 03.2021
- Ensured seamless communication regarding stock adjustments through regular client interactions.
- Ensured food safety by correctly packing and placing packages in assigned locations.
Education
Bachelor’s - Sociology
University of New Orleans
New Orleans, Louisiana12.2021
Skills
- Quality assurance
- Test case development
- Bug tracking
- Data analysis
- Product testing
- Team leadership
- Problem solving
- Black box testing
- Software testing
Timeline
Quality Assurance Technician
Testronic Labs
03.2022 - Current
Unarmed Security Guard
Nola Protection
12.2021 - 03.2022
Seasonal Shopper
Amazon
05.2020 - 03.2021
Bachelor’s - Sociology
University of New Orleans
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