Steven Harris
Compass Group
Crawfordville,FL
25
years of professional experience
Dynamic operations leader with over 15 years of experience in optimizing performance and driving profitability. Skilled in employee relations, strategic planning, and operational compliance, committed to fostering a high-performance culture that aligns with organizational goals.
Work History
District Operations Manager
1 Year 2 Months- Managed daily operations, ensuring compliance with company policies and standards.
- Coordinated logistics for sub-branches to enhance service delivery.
- Worked with inventory management processes, to reduce waste and optimize stock levels.
- Trained new team members on operational procedures and safety protocols.
- Developed staff schedules to align with operational demands and improve efficiency.
- Analyzed performance data to identify areas for operational enhancements.
- Facilitated communication between management and staff to ensure alignment on objectives.
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Led weekly meetings with staff to review progress, address challenges and drive timely task completion.
Branch Manager-Vending and Market Operations
17 Years 1 Month- Led branch operations to optimize customer satisfaction and service delivery.
- Developed and implemented strategic plans to enhance operational efficiency and profitability.
- Mentored staff to foster professional growth and improve team performance.
- Analyzed market trends to identify opportunities for business expansion and revenue generation.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Heavy Equipment Operator
3 Years 5 Months- Operated heavy machinery including excavators, bulldozers, and loaders for site preparation and earthmoving tasks.
- Conducted regular safety inspections on equipment to ensure optimal performance.
Union Pipefitter
4 Years 6 Months- Installed and maintained piping systems for industrial applications, ensuring compliance with safety standards.
- Conducted regular inspections of piping systems to identify leaks and prevent service interruptions.
- Trained junior pipefitters on equipment usage and safety protocols to enhance team efficiency.
Education
High School Diploma
Bachelor of Science - Civil Engineering
Associate of Science - Drafting And Design Technology
Skills
Operations management
Warehouse management
Operational excellence
P&L management
Financial management
Data analysis
Key performance indicators
Staff training and development
Staff management
Profit and loss management
Incident management
Timeline
District Operations Manager
Compass Group
06.2025 - CurrentRead More
Branch Manager-Vending and Market Operations
The Quality Companies Inc
05.2008 - 06.2025Read More
Heavy Equipment Operator
Swamp Fox Inc
01.2005 - 06.2008Read More
Union Pipefitter
Geo V Hamiliton Inc
06.2001 - 12.2005Read More
FAMU- FSU College of Engineering
Bachelor of Science from Civil Engineering
Read More
Wakulla High School
High School Diploma
Read More
ITT Technical Institute
Associate of Science from Drafting And Design Technology
Read More