Steven Hoeksema
Hudsonville
Summary
Dynamic Manager with a proven record at Mr. Burger, specializing in employee training and customer service excellence. Enhanced operational efficiency through strategic team building and analytical problem-solving, achieving high customer satisfaction ratings. Expertise in inventory management has consistently resulted in exceptional outcomes while cultivating a positive workplace atmosphere. Maintained high standards of cleanliness and organization, contributing to overall operational success.
Overview
6
6
years of professional experience
Work History
Manager
Mr. Burger
Hudsonville
04.2025 - Current
- Recruited and trained new employees to meet job requirements.
- Enhanced customer satisfaction through solving any problems customers may have had.
- Closed at the end of the night, including counting the tills, making sure everyone closed their station properly, and closing shop at the end of the night.
Fry Cook/Grill Cook
Mr. Burger
Hudsonville
06.2019 - Current
- Prepared multiple orders at once for speedy service.
- Packaged and bagged cooked food and prepared items.
- Performed daily maintenance checks on fryers and grills, and cleaned them daily.
Education
Associate of Science - Business Management
Cornerstone University
Grand Rapids, MI05-2026
Skills
- Employee training
- Project management
- Customer service
- Team building
- Analytical thinking
- Inventory management
- Managing operations and efficiency
Affiliations
- Three sport athlete throughout high school including soccer, baseball, and basketball.
- Collegiate baseball player at Cornerstone University.
- Athletics and fitness are a big part of my life.
Accomplishments
- Received WHAC All-Academic Honors.
Timeline
Manager
Mr. Burger
04.2025 - Current
Fry Cook/Grill Cook
Mr. Burger
06.2019 - Current
Associate of Science - Business Management
Cornerstone University
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