Steven Hopkins
Austin,TX
Summary
Experienced bartender and server with 20+ years in the hospitality industry, specializing in high-volume, fast-paced environments. Skilled in cocktail creation, guest service, cash handling, and bar operations. Proven ability to manage opening and closing procedures, lead teams, and deliver memorable guest experiences. Seeking to bring a strong work ethic, creativity, and customer-focused service to a new opportunity in Austin, Texas.
Overview
24
24
years of professional experience
Work History
Bartender
Balcony Bar
Uptown New Orleans , LA
01.2017 - 08.2025
- Mixed cocktails and beverages for a diverse clientele.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Prohibition
Bourbon Street New Orleans, LA
01.2014 - 12.2017
- Managed high-volume drink orders during busy shifts efficiently.
- Maintained cleanliness and organization of the bar area consistently.
- Organized special events such as happy hour promotions or parties.
Sever/Bartender
AJ Seafood & Oyster Bar
Destin, Florida
01.2010 - 12.2014
- Managed dining area to ensure cleanliness and organization.
- Assisted in menu knowledge and food recommendations for guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Sever/Bartender/Key Holder
Longhorn Steakhouse
Destin, Florida
01.2002 - 12.2009
- Managed food and beverage orders efficiently for timely delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Supervised daily store operations and ensured compliance with company policies.
- Managed cash handling processes and performed accurate register reconciliations.
Education
High School Diploma -
Watkins Mill High School
Montgomery Village, MD06-2000
Skills
- High-volume bartending and table service
- Cocktail creation and recipe development
- Cash handling and POS systems
- Keyholder and shift leadership duties
- Opening and closing procedures
- Event services (Mardi Gras, conventions, pub crawls)
- Cleanliness and bar organization
- Upselling techniques
References
References available upon request.
Timeline
Bartender
Balcony Bar
01.2017 - 08.2025
Bartender
Prohibition
01.2014 - 12.2017
Sever/Bartender
AJ Seafood & Oyster Bar
01.2010 - 12.2014
Sever/Bartender/Key Holder
Longhorn Steakhouse
01.2002 - 12.2009
High School Diploma -
Watkins Mill High School