Summary
Overview
Work History
Education
Skills
Timeline
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Steven Howeth

Knollwood

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

4
4
years of professional experience

Work History

Poker Cashier

Winstar World Casino
09.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assistant General Manager

McDonald's
10.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Line Cook

Legends Hospitality LLC
07.2023 - 09.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Shift Manager

McDonald's
10.2021 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Epic Charter School
Oklahoma City, OK
05-2023

Skills

  • Customer service
  • Professionalism and courtesy
  • Cash handling and management
  • Work ethic and integrity

Timeline

Poker Cashier

Winstar World Casino
09.2024 - Current

Assistant General Manager

McDonald's
10.2023 - 09.2024

Line Cook

Legends Hospitality LLC
07.2023 - 09.2023

Shift Manager

McDonald's
10.2021 - 07.2023

High School Diploma -

Epic Charter School

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Steven Howeth