Tatyani Mcleod

Processed chip sales and redemptions, ensuring accuracy and compliance in a high-volume environment.
Maintained transaction integrity through documentation and end-of-shift bank balancing.
Provided exceptional customer support, assisting guests with inquiries and managing safety deposit boxes.

Open patron accounts in accordance with Title 31 regulations and support tournament buy-ins and participation tracking.

In my role as a driver, I was responsible for. Picking up and dropping off passengers in a safe and timely manner. Providing great customer service. Engage in conversation through the use of effective interpersonal and people skills. Maintaining a clean and safe space. The ability to utilize navigation systems and technology to ensure efficient operations

• Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
• Collaborated with kitchen staff to ensure timely food preparation and presentation, enhancing dining experience.
• Trained new servers on menu items, service standards, and operational procedures to maintain consistency.

• Taking orders on the POS system.
• Prepare orders and delivery of products. In an efficient and timely manner.
• Follow strict company guidelines to ensure Forbes five-star service.
• Process customer payments.

• Used suggestive selling techniques to promote add-on sales.
• Processed sales transactions to prevent long customer wait times.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Managed cash register operations, including balancing drawers and reconciling discrepancies.

• Helping consumers find appropriate sizes and styles,
• closing sales and aiding with the general day to day operations of the store.
• Greeted customers and provided exceptional customer service.
• Watched for and recognized security risks and thefts to prevent or handle situations