Steven Jara
Thornwood
Summary
Dynamic professional with experience at Keyfood Marketplace, excelling in customer service and inventory management. Proven ability to train staff and resolve issues effectively, enhancing team performance. Strong communication skills and a commitment to maintaining high standards of service contribute to a seamless shopping experience.
Overview
10
10
years of professional experience
Work History
Cashier
Keyfood Marketplace
08.2019 - Current
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted customers with inquiries, providing product information and support for a seamless shopping experience.
- Managed inventory levels at checkout, coordinating restocking efforts to maintain product availability.
- Trained new cashiers on register systems and customer service protocols to enhance team performance.
IT Intern
Pleasantville High School
05.2018 - 06.2018
- Assisted in troubleshooting hardware and software issues for faculty and students.
- Configured and maintained computer lab equipment, ensuring optimal performance for educational use.
- Supported classroom technology integration by training staff on new educational tools and software.
- Collaborated with IT team to manage network security protocols, enhancing data protection measures.
Bus Boy
Mediterranean
05.2016 - 07.2016
- Assisted servers in delivering food and beverages, ensuring timely service and guest satisfaction.
- Maintained cleanliness of dining areas, adhering to health and safety standards.
- Collaborated with kitchen staff to streamline food delivery processes for improved efficiency.
- Supported inventory management by restocking supplies and organizing storage spaces effectively.
Education
No Degree - Computer Science
University of Buffalo
Buffalo, NYCertification Degree - Electrical/Electronics
Lincoln Tech
Mahwah, NJ10-2025
Skills
- Problem resolution
- Staff training
- Inventory management
- Customer service
- Communication skills
- Time management
- Team collaboration
- Patience and empathy
- Multitasking and organization
Accomplishments
- Trained and mentored 5 employees.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Cashier
Keyfood Marketplace
08.2019 - Current
IT Intern
Pleasantville High School
05.2018 - 06.2018
Bus Boy
Mediterranean
05.2016 - 07.2016
No Degree - Computer Science
University of Buffalo
Certification Degree - Electrical/Electronics
Lincoln Tech