Results-oriented Fiber Construction and Information Technology Manager with 11 years of IT leadership and three years in fiber construction. Oversees IT infrastructure, application support, and fiber operations while enhancing customer satisfaction. Bridges technology and engineering to develop innovative business solutions that meet organizational goals.
Work History
Construction Manager
2 Years 8 Months
Uniti | 12.2023 - 08.2026
Oversaw budget management and resource allocation, optimizing costs while maintaining quality standards.
Managed subcontractor performance, fostering strong relationships to enhance collaboration and efficiency.
Led project planning and execution to ensure timely completion of construction phases.
Implemented safety protocols and training programs, reducing incident rates across job sites.
Conducted regular site inspections to monitor compliance with regulatory standards and project specific
Operated heavy machinery, ensuring adherence to safety protocols and operational guidelines.
Telecommunications Operations Chief
1 Year 3 Months
U.S. Army Active Duty | 09.2022 - 12.2023
Collaborated with management teams to plan and execute technical strategies that aligned with client's vision.
Managed installation and maintenance of advanced communication systems across diverse environments.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Oversaw development and implementation of enhancements to support and network operations, improving overall service delivery.
Played key role in ongoing network design, reevaluation and optimization to keep pace with company growth.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Signal Platoon Sergeant
1 Year 7 Months
U.S. Army Active Duty | 02.2021 - 09.2022
Trained and supervised 15 soldiers, enhancing team cohesion and operational readiness.
Managed $3 million in equipment, ensuring accountability and operational availability during garrison and deployment.
Trained, supervised and organized over 15 soldiers and personnel.
Conducted counseling, inspections, and fitness tests, fostering personnel development and maintaining combat readiness.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Handled administrative requirements, maintained records and submitted operational reports.
Telecommunications Operations Chief
2 Years 1 Month
U.S. Army Active Duty | 01.2019 - 02.2021
Collaborated with management teams to plan and implement technical strategies that aligned with client's vision.
Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Directed development and execution of enhancements to support and network operations.
Played key role in ongoing network design, reevaluation and optimization to keep pace with company growth.
Evaluated network security and infrastructure to identify improvement areas and propose actionable solutions.
Telecommunication Operations
3 Years 8 Months
U.S. Army Active Duty | 05.2015 - 01.2019
Collaborated with technicians to troubleshoot and resolve technical issues, enhancing system reliability.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Installed and configured new devices and system components.
Conducted quality assurance on systems, ensuring optimal performance and user satisfaction.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Diagnosed and resolved complex customer issues for implementation and support of voice, data, VoIP, and CTI applications, facilitating seamless communication services.
Nodal Network Systems Supervisor
11 Months
U.S. Army Active Duty | 05.2014 - 04.2015
Oversaw development and implementation of improvements to support and network operations.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Performed software installations and upgrades to UNIX or Windows operating systems.
Integrated and updated software products, enhancing system compatibility and performance.
Mentored employees, providing constructive feedback that improved individual performance and team collaboration.
Mentored employees and offered constructive feedback for performance improvement.
Oversaw development and implementation of enhancements to support and network operations, optimizing service delivery.
Education
Bachelor of Computer Networking And Cyber Security - Computer Networking And Cyber Security
California Institute of Technology | San Diego, CA | 06-2027
Skills
Annual Budgets
Site Inspection
Communication control
Telecommunications
Network Device Monitoring
System Operation
Data Architecture
Communication control
Large-Scale Events Planning
Work Orders
Project Scheduling
Contract Management
Certification
CompTIA IT Fundamentals
CompTIA Network+
CompTIA Security +
Cisco CCNA
Timeline
Construction Manager
Uniti
12.2023 - 08.2026Read More
Telecommunications Operations Chief
U.S. Army Active Duty
09.2022 - 12.2023Read More
Signal Platoon Sergeant
U.S. Army Active Duty
02.2021 - 09.2022Read More
Telecommunications Operations Chief
U.S. Army Active Duty
01.2019 - 02.2021Read More
Telecommunication Operations
U.S. Army Active Duty
05.2015 - 01.2019Read More
Nodal Network Systems Supervisor
U.S. Army Active Duty
05.2014 - 04.2015Read More
California Institute of Technology
Bachelor of Computer Networking And Cyber Security from Computer Networking And Cyber Security