Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven King

Washington,PA

Summary

Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving, and communication skills. Looking to grow my professional talents within a rewarding company.

Overview

27
27
years of professional experience

Work History

Senior Account Manager

Dish Network
08.2013 - 11.2023
  • Consulted with top 5 National Sales Partners that drove over 15M+ annual revenue.
  • Implemented strategies with partner retention teams to reduce subscriber churn to 1.5%.
  • Conducted QBR's with clients to ensure metrics and goals were aligned with Dish.
  • Collaborated with marketing teams weekly to make sure print and digital assets were compliant.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Analyzed key competitors to respond to competitive threats.

NE Regional Sales Manager

Dish Network
01.2012 - 08.2013
  • Promoted to manage a new pre-paid platform in the northeast.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Participated in sales calls with colleagues to strengthen customer relationships and uncover possible growth opportunities.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Executed successful promotional events and trade shows.
  • Collaborated with senior executives to evaluate performance in the northeast and developed strategies to expand revenue generation.

Field Sales Development Manager

Dish Network
01.2008 - 01.2012
  • Conducted weekly sales calls with Field Reps and National Account POC's at Walmart, Sam's Club, Radio Shack, and Best Buy.
  • Monitored resource allocation, budget development, and personnel recruitment for multiple National Account projects.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • YoY sales growth across all accounts by leveraging relationships with store managers and DM's.

Area Sales Manager

Dish Network
08.2001 - 01.2008
  • Managed day-to-day operations of Small Consumer Electronic Privately Owned Business Accounts in the Northeast.
  • Executed proven strategies to hit sales quota and help achieve company goals.
  • Implemented marketing strategies to help residual growth and profitability.
  • Coordinated and conducted well-organized product presentations and demonstrations to prospective customers.
  • Built lasting relationships with clients through outstanding customer service interactions.

Key Account Manager

Sprint
09.1999 - 08.2001
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Developed a thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.

Regional Operations Manager

Renaissance Glass Works
08.1996 - 09.1999
  • Created the sales department for this start-up company.
  • Built a sales staff of 10 sales agents with revenue growth of over $1.2M.
  • Initiated weekly meetings with sales, production, and installation to ensure accurate workflow between departments.
  • Spearheaded purchasing of all products and negotiating pricing for jobs.
  • Responsible for building relationships with high-end builders to grow our residential side of the business.

Education

Bachelor of Arts - Education

California University of Pa
California, PA

Skills

  • Business Strategies
  • Customer Service
  • Sales Solutions
  • Staff Management
  • Territory Management
  • Time Management
  • Business Negotiation
  • Acquisition and Retention Strategies
  • Goals and Performance
  • Revenue Growth

Accomplishments

    Received 5 Promotions within my tenure at DISH.

    2010 Dish Retailer Conversion Award (only 1 award given throughout the company)

    2007 Dish Distinguished Service Award - Recognition of Exceptional Performance and Commitment

    2004 Dish Employee of the Year

    Sprint PCS Elite Club Award (adding and maintaining the most POS in the Northeast)

Timeline

Senior Account Manager

Dish Network
08.2013 - 11.2023

NE Regional Sales Manager

Dish Network
01.2012 - 08.2013

Field Sales Development Manager

Dish Network
01.2008 - 01.2012

Area Sales Manager

Dish Network
08.2001 - 01.2008

Key Account Manager

Sprint
09.1999 - 08.2001

Regional Operations Manager

Renaissance Glass Works
08.1996 - 09.1999

Bachelor of Arts - Education

California University of Pa

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Steven King