Summary
Overview
Work History
Education
Skills
Timeline
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Steven Krystofiak

311 Arland Ave ,NY

Summary

Dynamic Parts Counter Person at Fredonia Chrysler Dodge Jeep Ram, skilled in vendor relations and improving customer satisfaction. Achieved streamlined operations through effective ordering parts and upselling strategies. Developed strong client relationships, ensuring repeat business and fostering trust. Proficient in invoice processing, enhancing accuracy and efficiency in transactions.

Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.

Overview

7
7
years of professional experience

Work History

Parts Counter Person

Fredonia Chrysler Dodge Jeep Ram
01.2023 - Current
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
  • Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.

Assistant Manager

Tech Wash
04.2022 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

General Laborer

City Of Dunkirk
07.2018 - 04.2022
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Cleaned and maintained tools, equipment and worksites.

Education

Individual Studies

Jamestown Community College
Jamestown, NY

Brocton Central School
Brocton, NY
06.2016

Skills

  • Goal setting
  • Invoice processing
  • Vendor relations
  • Improving customer satisfaction
  • Ordering parts
  • Upselling strategies

Timeline

Parts Counter Person

Fredonia Chrysler Dodge Jeep Ram
01.2023 - Current

Assistant Manager

Tech Wash
04.2022 - 12.2022

General Laborer

City Of Dunkirk
07.2018 - 04.2022

Individual Studies

Jamestown Community College

Brocton Central School

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Steven Krystofiak