Robert Edgcomb
Yucca Valley,CA
Summary
Proactive Parts Counter Person with extensive experience in assisting customers, managing inventory audits, and providing exceptional service. Expertise in vendor relations, order fulfillment, and upselling strategies. Committed to enhancing customer satisfaction and fostering strong client relationships through personalized recommendations and consistent follow-up. Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Joshua Tree Chrysler
03.2023 - 02.2024
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
Parts Counter Person
Socal Penske
11.2014 - 12.2019
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Parts Counterman
Drew Ford
03.1992 - 11.2014
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Education
No Degree - Education
Skills
- Invoice Processing
- Goal Setting
- Vendor Relations
- Improving customer satisfaction
- Ordering parts
- Upselling strategies
- Order Fulfillment
- Customer relationship development
- Multitasking
- Adaptability
Certification
Looking for part time driver job. Monday thru Saturday. My hours are only 9am to 2:30 pm from Monday trough Friday except Wednesday it is 9 am to 1 pm due to having to take care of my 3 children.
Saturday is open all day.
Timeline
Parts Counter Person - Joshua Tree Chrysler
03.2023 - 02.2024
Parts Counter Person - Socal Penske
11.2014 - 12.2019
Parts Counterman - Drew Ford
03.1992 - 11.2014
Grossmont College - No Degree, Education
Looking for part time driver job. Monday thru Saturday. My hours are only 9am to 2:30 pm from Monday trough Friday except Wednesday it is 9 am to 1 pm due to having to take care of my 3 children.
Saturday is open all day.
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