Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Kyer

Lorain

Summary

Dynamic Lead Technician with extensive experience at Owl Services, excelling in system maintenance and diagnostic testing. Proven track record in training teams and enhancing operational efficiency. Skilled in camera and DVR installation, while ensuring safety compliance and quality standards. Recognized for exceptional problem-solving abilities under pressure.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Technician

Owl Services
02.2015 - Current

Install,troubleshoot and maintain video, network,and security equipment

  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored junior technicians, enhancing team performance and knowledge sharing.
  • Coordinated technical support for equipment maintenance, minimizing operational disruptions.

Network Installation Technician

Acuative
01.2008 - 02.2015

Installed camera and network systems down to a component level

  • Documented installation processes and system configurations for future reference and compliance.
  • Upheld high quality standards throughout projects with strict attention to detail during all phases of implementation.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Trained customers on use of camera and security systems

Education

High School Diploma -

Firelands High School
Oberlin, OH

Skills

  • Diagnostic testing
  • Testing and repair
  • Safety compliance
  • System maintenance
  • Camera and dvr install
  • Dmp security system
  • Trainer
  • Blueprint reading
  • Site survey
  • Maintenance and repairs
  • Works Well Under Pressure

Certification

Cat1 network certification

  • Certified lead technician 8 years
  • Dmp installer 20 years
  • Osha 10


Timeline

Lead Technician

Owl Services
02.2015 - Current

Network Installation Technician

Acuative
01.2008 - 02.2015

High School Diploma -

Firelands High School