STEVEN KYER
Lorain
Summary
Dynamic Lead Technician with extensive experience at Owl Services, excelling in system maintenance and diagnostic testing. Proven track record in training teams and enhancing operational efficiency. Skilled in camera and DVR installation, while ensuring safety compliance and quality standards. Recognized for exceptional problem-solving abilities under pressure.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Lead Technician
Technology Install Partners
Parma, OH
10.2025 - Current
- Conducted troubleshooting and repairs on complex systems, minimizing downtime for clients.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Mentored junior technicians, fostering skill development and enhancing team performance.
- Oversaw daily operations and ensured adherence to safety protocols and quality standards.
Lead Technician
Owl Services
Montgomery, AL
02.2015 - 10.2025
- Install, troubleshoot and maintain video, network, and security equipment
- Supervised daily operations to uphold safety protocols and quality standards.
- Trained and mentored junior technicians, fostering knowledge sharing and improving overall team capability.
- Coordinated technical support for equipment maintenance, reducing downtime and ensuring continuous operations.
Network Installation Technician
Acuative
Cleveland, OH
01.2008 - 02.2015
- Installed camera and network systems down to a component level
- Documented installation processes and system configurations for future reference and compliance.
- Upheld high quality standards throughout projects with strict attention to detail during all phases of implementation.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Educated customers on effective use of camera and security systems on the use of camera and security systems
Education
High School Diploma -
Firelands High School
Oberlin, OHSkills
- Diagnostic testing
- Testing and repair
- Safety compliance
- System maintenance
- Camera and dvr install
- Dmp security system
- Trainer
- Blueprint reading
- Site survey
- Maintenance and repairs
- Works Well Under Pressure
Certification
- Cat1 network certification
- Certified lead technician 8 years
- Dmp installer 20 years
- Osha 10
Timeline
Lead Technician
Technology Install Partners
10.2025 - Current
Lead Technician
Owl Services
02.2015 - 10.2025
Network Installation Technician
Acuative
01.2008 - 02.2015
High School Diploma -
Firelands High School