Steven Lam
Chicago,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Production Manager
Axiz Group
Lincolnwood, IL
01.2026 - Current
- Oversaw production schedules to ensure timely delivery of goods.
- Partnered with vendors to align supply with demand, optimizing operational efficiency.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Processed invoices via CRM to ensure accurate and timely vendor payments.
BDR/Account Manager
Aziz Group LLC
Lincolnwood, IL
02.2025 - Current
- - Generated over $50K+ in sales revenue
- - Managed more than 250 client accounts
- - Prospected and qualified new leads through outbound calls and CRM outreach.
- - Collaborated with internal teams to streamline order fulfillment and resolve client issues.
- - Tracked pipeline performance and sales metrics to optimize strategies.
Inside Sales Representative
Quill
Lincolnshire, IL
08.2023 - 07.2024
- - Re-engaged business accounts by proactively contacting clients who had not ordered in over 4 months
- - Averaged 180 outbound calls per day with an average daily call time of 3 hours and 15 minutes
- - Reactivated an average of 124 client sites per month, contributing to increased revenue
- - Consistently exceeded sales quotas for 11 consecutive months
- - Utilized Salesforce effectively to identify and connect with potential clients
- - Performed 153% over goal
Sr. Associate/Team Lead
Walmart
Skokie, IL
04.2019 - 07.2023
- - Handle customer inquiries, address concerns, and provide solutions to ensure customer satisfaction
- - Collaborating with team to achieve sales targets and deliver a positive shopping experience
- - Enhanced the pickup department's operations to significantly improve delivery success rates and efficiency
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Chicago, IL12-2026
High School Diploma - undefined
Amundsen High School
Chicago, IL01-2018
Skills
- Cold calling
- Email campaigns
- Objection handling
- Competitive
- Active Learning
- Active Listening
- Coachable
- Prospect research
- CRM management
- Persistent
- Fast Learner
- Production scheduling
Timeline
Production Manager
Axiz Group
01.2026 - Current
BDR/Account Manager
Aziz Group LLC
02.2025 - Current
Inside Sales Representative
Quill
08.2023 - 07.2024
Sr. Associate/Team Lead
Walmart
04.2019 - 07.2023
High School Diploma - undefined
Amundsen High School
Bachelor of Science - Business Administration And Management
Western Governors University