Steven Lamoureux
1 Haven For Hope Way,Texas
Summary
Dynamic professional with a proven track record at Pilot Flying J Travel Center, excelling in team management and customer engagement. Recognized for optimizing workflows and fostering collaboration, resulting in enhanced operational efficiency. Skilled in task prioritization and problem-solving, committed to delivering exceptional service and driving brand awareness.
Overview
1
1
Certification
Work History
Ambassador Cleaner
Centro
- Engaged with community members to promote Centro's initiatives and services.
- Assisted in organizing and facilitating events to enhance brand visibility and outreach.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Greeted customers and clients to create welcoming atmosphere.
Maintenance Team Lead
Pilot Flying Js Travel Center
4105 Easy 1604 San Antonio Tx. 78112
2017 - 2020
- Supervised maintenance team to ensure timely and efficient repairs and upkeep.
- Trained new team members on safety protocols and maintenance procedures.
- Coordinated workflow among team members to optimize resource allocation and task execution.
- Fostered a positive working environment by recognizing exceptional performance among team members, promoting collaboration, and encouraging professional development opportunities.
- Supervised employee performance, preventive maintenance, and safety.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to Number employees.
Education
Barber
Mourhaven Barber School
Moore Haven, FL07-2017
GED -
Redbank Reg Hs.
Little Silver, NJ01-1996
Skills
Customer engagement
Team management
Product knowledge
Brand awareness
Task prioritization
Reliability
Problem-solving abilities
Attention to detail
Teamwork and collaboration
Schedule coordination
Time management
Certification
Tabc license, food handler license, propane license, forklift license, Barber license, Handsfree CPR Training
Timeline
Ambassador Cleaner
Centro
Maintenance Team Lead
Pilot Flying Js Travel Center
2017 - 2020
Barber
Mourhaven Barber School
GED -
Redbank Reg Hs.