Steven Langenbau
Rapid City,SD
Summary
Adaptable Manager offers 25 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
27
27
years of professional experience
Work History
Manager/Service Advisor
Bargain Barn Tire Pros
Rapid City, SD
05.2021 - 04.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
Production Supervisor
Rushmore Forest Products
Hill City, SD
10.1997 - 05.2021
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Trained new staff on production processes and procedures.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Resolved any conflicts between employees in a professional manner.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Managed daily operations within budget constraints while meeting deadlines.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Education
High School Diploma -
Lyman High School
Presho, SD05-1990
Some College (No Degree) - Industrial Technology
Northern State Uninveristy
Aberdeen, SDSome College (No Degree) - Industrial Technology
Black Hills State University
Spearfish, SDSkills
- Workforce Management
- Staff Development
- Performance Management
- Operations Management
- Policy Implementation
- Staff Training and Development
- Product Management
- Sales Techniques
- Verbal and written communication
Affiliations
- Vice President of the Boys and Girls Club of the Black Hills (1999-2001).
- President of the Boys and Girls Club of the Black Hills (2002-2005).
- Assistant football coach for Hill City High School, Hill City South Dakota (2009-2015).
- Started the Hill City Youth Soccer program and coached it for a number of years.
- I have had a number of management classes stemming from team building, safety, hiring and firing and sexual discrimination.
References
- Tom Schaffer-General Manager of Rushmore Forest Products- 605-391-1297
- Shane Taylor-Northwest Mutual-605-391-4736
- Brad LaCroix-Manager Bargain Barn Tire Pros (East Side Location-605-391-5112
Timeline
Manager/Service Advisor
Bargain Barn Tire Pros
05.2021 - 04.2024
Production Supervisor
Rushmore Forest Products
10.1997 - 05.2021
High School Diploma -
Lyman High School
Some College (No Degree) - Industrial Technology
Northern State Uninveristy
Some College (No Degree) - Industrial Technology
Black Hills State University
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