Steven Laureano Jr.
Orlando,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Self-motivated and energetic with strong sales background and effective relationship building. Demonstrates natural sense of urgency and passion for cars and trucks.Skilled in forming relationships with colleagues and customers of all backgrounds.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Publix
Orlando, Florida
06.2023 - Current
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Online Personal Shopper
Walmart
Orlando, FL
06.2022 - 06.2023
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
Education
High School Diploma -
Ocoee High School
Ocoee, FL 05.2022 - 05.2022
Skills
Goal-Oriented
Customer Service
Competitive
Team Collaboration
Sales and Marketing
Relationship Building
Strong negotiation
Languages
Spanish
Native or Bilingual
Assembling Computer Systems
Assemble Computer Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deli Clerk
Publix
06.2023 - Current
Online Personal Shopper
Walmart
06.2022 - 06.2023
High School Diploma -
Ocoee High School
05.2022 - 05.2022