Steven Lavoie

• Diagnosed and repaired telecommunications equipment for enhanced service reliability.
• Performed routine maintenance on network systems to ensure operational efficiency.
• Collaborated with team members to troubleshoot customer service issues effectively.

Worked aloft, in buried pits, manholes,

Office buildings, residential buildings and remote electronics huts

Worked with various meters, programs and sometimes coordinated projects with other departments and contractors

• Enhanced customer satisfaction by providing timely and friendly service during repairs.