Steven Layton
Fresno,CA
Summary
Responsive team leader with strong leadership skills background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Business-minded professional tackling any job task with gusto and precision. Determined delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Sanitation Worker
United Site Services, Inc. of Texas
07.2024 - 12.2024
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
Shop Manager
The green mile smoke shop
03.2021 - 08.2023
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Maintained high standards of customer service throughout the store.
- Monitored staff performance and provided feedback and guidance as necessary.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Implemented strategies to increase sales and profitability of the shop.
- Tracked stock levels on a regular basis to avoid out-of-stock situations.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Repossession Agent
Paramount Recovery Services
05.2020 - 07.2021
- tracking to locate individuals and vehicles.
- Verified accuracy of account information and documentation related to repossession orders.
- Conducted thorough inspections of collateral before repossession.
- Visited debtor's residence or place of employment for asset recovery.
- Maintained detailed records of all activities, including contacts made with debtors.
- Adhered to state laws regarding repossessions, privacy rights, and other regulations.
- Collaborated with lenders, law enforcement agencies, legal counsels, clients, and debtors in order to ensure successful recoveries.
- Handled difficult situations involving angry debtors while maintaining professionalism.
- Organized paperwork associated with each case prior to filing in the office.
- Drove company vehicle safely during transport of recovered assets.
Order Fulfillment Associate
Western Power Sports
03.2015 - 07.2020
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Followed procedures at all times for personal and team safety.
Repossession Agent
Westcoast towing and recovery
07.2008 - 10.2016
- Performed skip tracing to locate individuals and vehicles.
- Verified accuracy of account information and documentation related to repossession orders.
- Inspected and evaluated collateral prior to repossession.
- Visited debtor's residence or place of employment for asset recovery.
- Maintained detailed records of all activities, including contacts made with debtors.
- Collaborated with lenders, law enforcement agencies, legal counsels, clients, and debtors in order to ensure successful recoveries.
- Handled difficult situations involving angry debtors while maintaining professionalism.
- Drove company vehicle safely during transport of recovered assets.
- Organized paperwork associated with each case prior to filing in the office.
- Prepared reports on status of accounts for management review.
- Provided daily updates on progress of cases via email or phone calls.
- Assisted other agents by providing support during complex cases.
- Trained new employees on proper procedures for conducting repossessions.
- Conducted surveillance operations when necessary in order to locate targets.
- Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.
Ironworker
Shaw steel structure
09.2003 - 01.2007
- Installed structural steel frames and columns for high-rise buildings.
- Fabricated metal components with cutting torches, arc welders, and other tools.
- Assembled metal parts to create bridges and other structures.
- Lifted and positioned heavy steel beams into place.
- Climbed ladders and scaffolds to access work areas at height.
- Cut material with shears, hand torches, plasma cutters, or power saws.
- Measured angles of cuts accurately for precision fitting of pieces together.
- Drilled holes in metal for bolting or riveting components together.
- Followed safety protocols when operating heavy machinery such as cranes or forklifts.
- Loaded and unloaded trucks with tools and supplies needed for job sites.
- Communicated effectively with supervisors regarding progress on the job site.
- Maintained a clean workspace throughout the duration of the project.
- Ensured that all workers adhered to safety regulations while on the job site.
Drywall Installer
Jim Moore construction
04.1999 - 01.2003
- Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
- Measured and cut drywall sheets to fit into wall frames.
- Repaired damaged drywall sections due to water leakage or other causes.
- Checked for accuracy in measurements before installing the drywall material.
- Cleaned up job sites after completion of each task assigned.
- Used power tools such as drills, saws to cut holes in walls for electrical wiring or plumbing lines.
- Filled joints with joint compound and taped the seams between drywall sheets.
Education
High School Diploma -
Mclane High School
Fresno, CA06-2000
Skills
- Customer Service
- Invoicing
- POS Systems
- Fast learner
- Construction
- Quick thinking
- Attention to detail
- Follow safety protocol
- Handle high stressful situations with ease
- Team player
- Great leadership
- Flexibility
- Problem solving skills
Contact
Fresno, CA 93722
Education and Training
Fresno, CA
Timeline
Sanitation Worker
United Site Services, Inc. of Texas
07.2024 - 12.2024
Shop Manager
The green mile smoke shop
03.2021 - 08.2023
Repossession Agent
Paramount Recovery Services
05.2020 - 07.2021
Order Fulfillment Associate
Western Power Sports
03.2015 - 07.2020
Repossession Agent
Westcoast towing and recovery
07.2008 - 10.2016
Ironworker
Shaw steel structure
09.2003 - 01.2007
Drywall Installer
Jim Moore construction
04.1999 - 01.2003
High School Diploma -
Mclane High School
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