Steven Lenz Jr
Gretna,LA
Summary
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Coordinated Security Supervisor with [Number] years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. [Job Title] highly effective at risk and operational management. Identifies safety threats and finds workable solutions. Dependable security leader eager to leverage [Number] years of industry experience to deliver excellent security service as [Company name]'s next Security Supervisor. Motivated [Job Title] skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
18
18
years of professional experience
Work History
Security Supervisor
Hilton
New Orleans, LA
08.2008 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Developed improved training methods with focus on public safety and officer awareness.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of [Number] security personnel during shift.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Trained [Number] new security officers in [Timeframe] period.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Supervised risk management, loss prevention and safety operations for [Number] sq. ft. [Type] facility to decrease incidents of theft, waste and abuse.
- Detained and interviewed shoplifters, resulting in [Number]% higher rate of cash and merchandise recovery.
Shift Supervisor
Krystal's Restaurant
Sevierville, TN
05.2004 - 06.2008
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Sevier County High School
Sevierville, TN06.2008
Skills
- Access Control
- Public Speaking
- Fire Response
- Contingency Planning
- Incident Mitigation
- Risk Reduction
- Staff Leadership
- Law Enforcement Coordination
- Evidence Collection and Preservation
- Problem Identification
- Microsoft Office
- Emergency Response and Management
- Risk Factor Assessments
- Security Activity Coordination
- Anti-harassment Policies
- Breach Identification
- New Security Technologies
- Threat and Vulnerability Analysis
- Property Assessments
- Security Procedure Implementation
- Security Reporting
- Medical Emergency Response
- Special Event Security
- Fire Control
- Radio Traffic Monitoring
- Crowd Control
- Court Testimony
- CCTV Surveillance
- Active Shooter Training
- Employee Relations
- Facility Patrols
- Team Collaboration
- Team Onboarding
- Emergency Training
- Equipment Inspection
- Staff Discipline
- First Aid and CPR
- Corrective Actions
- Loss Prevention
- Alarm System Monitoring
- Crime Prevention
Accomplishments
- Recruited and trained [Number] new staff members in effective security measures and guard techniques.
- Supervised [Number] security guards and officers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Timeline
Security Supervisor
Hilton
08.2008 - Current
Shift Supervisor
Krystal's Restaurant
05.2004 - 06.2008
High School Diploma -
Sevier County High School