Steven Lopez
North Liberty
Summary
Detail-oriented Onsite Specialist at Stryker with over two years of experience supporting clinics at the University of Iowa Hospital. Expertise in resolving issues related to medical instrument availability and patient safety, as well as training team members and clinic staff on protocols and best practices. Proven ability to maintain essential equipment, ensuring seamless clinical operations while proactively adapting workflows to meet urgent clinic demands. Committed to upholding high standards of quality and safety in patient care, contributing to a culture of excellence within the healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Onsite Specialist
Stryker
10.2022 - Current
- Reprocess an average of 3,500 medical instruments monthly in accordance with manufacturer IFUs as part of a 17-person team.
- Championed a shift in workplace culture by emphasizing team accountability and customer impact, resulting in increased client satisfaction and dependability.
- Trained 9 new hires in reprocessing workflows, ensuring alignment with team standards and best practices.
- Kept current with industry best practices through ongoing education, effectively preparing new hires for certification and hospital compliance.
- Led in-service trainings on critical equipment, sharing expertise in tracking, maintenance, and repair essential to daily operations.
- Built strong, collaborative relationships across 14 clinics, operations, quality teams, and OR staff through proactive communication.
- Maintained team readiness by reliably covering monthly on-call shifts.
Construction Laborer
Jman Builders
01.2022 - 10.2022
- Assisted in constructing residential properties, including siding, roofing, decks, fencing, concrete work and framing.
- Worked collaboratively with the team to ensure efficiency, safety, and quality on job sites.
- Applied precision in measurements and execution to maintain high-quality standards.
- Gained hands-on experience with a wide array of hand and power tools.
- Organized materials and tools to enhance team productivity and reduce downtime.
- Sourced new clients by canvassing and promoting services within local communities.
Research Assistant - Judgement, Decision & Social Comparison Lab
University of Iowa
08.2021 - 05.2022
- Contributed to research task refinement and manuscript development through detailed feedback and collaboration.
- Conducted data analysis using SPSS and designed surveys via Qualtrics.
- Engaged in weekly discussions to evaluate academic literature and foster shared learning.
- Participated in the publication process, including responding to editorial and reviewer comments.
- Developed skills in transparent, rigorous research design and data interpretation.
Teaching Assistant - Stereotyping & Prejudice
University of Iowa
08.2021 - 12.2021
- Assisted with course materials and class preparation for 25 students.
- Provided feedback to the professor on content delivery and student engagement strategies.
- Mentored student groups on research presentations, resulting in stronger argumentation and data support.
Sample Library Assistant
Holly Hunt
05.2016 - 07.2020
- Managed a fabric sample library of over 20,000 units through inventory tracking, order fulfillment and organization.
- Supported sales by coordinating sample deliveries and responding to client and sales team requests.
- Assisted with maintaining showroom displays and implementing product updates.
Education
Bachelor of Science - Psychology, Human Relations Minor
University Of Iowa
Iowa City, IA12.2021
Skills
- Customer Support
- Organizational Skills
- Workflow Optimization
- Experience in Leadership
- Adaptability & Flexibility
- Training & Education
- Effective Communication
- Active Listening
- Incident Management
- Microsoft 365
Certification
- Certified Endoscope Reprocessor (HSPA-CER)
Timeline
Onsite Specialist
Stryker
10.2022 - Current
Construction Laborer
Jman Builders
01.2022 - 10.2022
Research Assistant - Judgement, Decision & Social Comparison Lab
University of Iowa
08.2021 - 05.2022
Teaching Assistant - Stereotyping & Prejudice
University of Iowa
08.2021 - 12.2021
Sample Library Assistant
Holly Hunt
05.2016 - 07.2020
Bachelor of Science - Psychology, Human Relations Minor
University Of Iowa
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