Steven Mack
New York
Summary
Executive Chauffeur and Licensed Security Professional with experience in luxury transportation, client safety, and security operations. Known for professionalism, situational awareness, and maintaining safe and controlled environments for clients and facilities. Experienced in VIP transportation, access control, patrol operations, and maintaining secure travel environments while delivering dependable and discreet service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Professional
ELITE TASK FORCE
01.2025 - Current
- Provide professional security presence to deter theft, vandalism, and unauthorized activity.
- Conduct routine patrols of assigned areas to monitor safety conditions and identify potential security risks.
- Monitor entrances, exits, and restricted areas while verifying identification and controlling site access.
- Respond to incidents, disturbances, or suspicious activity while maintaining calm and professional conduct.
- Prepare detailed incident reports and daily activity logs for management and security documentation.
- Assist with maintaining order during high-traffic situations and ensure compliance with site safety procedures.
- Utilize situational awareness and conflict de-escalation techniques to prevent potential safety threats.
Executive Chauffeur
DOITBETTER LLC
02.2022 - Current
- Provided professional transportation services for executives, private clients, and long-distance travel including state-to-state trips.
- Delivered luxury transportation services for executives, private clients, and special events while maintaining high service standards.
- Conducted long-distance and interstate transportation through black truck services.
- Maintained strict confidentiality and professionalism while transporting clients.
- Performed vehicle inspections, safety checks, and route planning to ensure punctual and efficient transportation.
- Utilized security awareness and professional judgment to maintain safe and secure travel environments for passengers.
Car Rental Manager
EZ Auto Rentals
03.2015 - 06.2022
- Managed daily operations of a vehicle rental business including reservations, fleet scheduling, and customer service.
- Oversaw vehicle fleet maintenance, inspections, and availability.
- Handled rental agreements, payments, and customer relations.
- Coordinated vehicle logistics and ensured proper documentation for rentals.
- Maintained high standards of customer satisfaction and operational efficiency.
Education
High School Equivalency (HSE/GED) -
Queens Educational Opportunity Center (EOC)
Jamaica, Queens, NYSkills
- Luxury Executive Transportation
- VIP & Corporate Client Service
- Defensive Driving & Route Planning
- State-to-State Transportation (Black Truck Services)
- Situational Awareness & Threat Recognition
- Access Control & Visitor Verification
- Security Patrol & Property Monitoring
- Incident Reporting & Security Documentation
- Conflict De-escalation
- Emergency Response Awareness
- Vehicle Inspection & Safety Checks
- Fleet Management & Vehicle Logistics
Certification
- Valid Driver's License
- New York State Security Guard License (8nHour & 16nHour Certified)
Timeline
Security Professional
ELITE TASK FORCE
01.2025 - Current
Executive Chauffeur
DOITBETTER LLC
02.2022 - Current
Car Rental Manager
EZ Auto Rentals
03.2015 - 06.2022
High School Equivalency (HSE/GED) -
Queens Educational Opportunity Center (EOC)