Amanda Hall
Monmouth Junction,NJ
Summary
Motivated and empathetic professional with a Bachelor of Science in Psychology/Human Services from Walden University (2024); seeking to leverage a strong foundation in human behavior, conflict resolution, and client support in an impactful human services role. I am committed to fostering positive environments and providing compassionate assistance, with plans to pursue a master's degree in counseling and therapy in Fall 2025.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Professional
Garden State Protection, LLC
Monroe, NJ
08.2024 - Current
- Provide a welcome and secure front desk presence, greeting and assisting visitors and staff professionally
- Maintain accurate records of trailers.
- Paying attention to detail of trailer entries providing data entry skills, using YardView Pro programming.
- Oversee mail and package deliveries to ensure proper documentation and distribution
- Manage high-traffic entry points with efficiency and calm under pressure
- Collaborate with site staff to ensure smooth day-to-day operations and quick response to facility needs
Security Professional
Planned Companies
Old Bridge, NJ
08.2023 - 12.2023
- Conducted thorough facility tours on foot and via vehicle, ensuring security across multiple buildings
- Monitored fire alarm systems and coordinated prompt responses during emergencies
- Delivered clear reports to the supervisor, contributing to a reliable and safe workplace
- Demonstrated time management and accountability in completing routine checks and documentation
Security Professional (Per Diem)
Parx Casino & Racetrack
Freehold, NJ
07.2023 - 12.2023
- Monitored 70+ surveillance cameras to detect unusual activity, ensuring patron and staff safety
- Communicated effectively with casino staff to coordinate incident response and maintain detailed daily logs
- Maintained situational awareness in fast-paced, high-stakes environments
- Reported suspicious behavior and operational issues with clarity and professionalism
- Balanced attention to detail with strong multitasking, focus with an on-demand schedule
Security Professional (Overnight), Saint Peter’s Hospital
Allied Universal
New Brunswick, NJ
10.2018 - 03.2021
- Greeted and assisted visitors, patients, and staff with warmth and professionalism during overnight shifts
- Conducted safety patrols, monitored parking, and supported accessibility needs with timely wheelchair assistance
Security Supervisor, Cigna Health
Allied Universal
New Brunswick, NJ
10.2018 - 03.2021
- Supervised a team of security officers, coordinated shift coverage, and facilitated new hire training
- Drafted and revised security protocols and documentation in line with OSHA guidelines
- Served as the primary liaison for employee concerns, offering support with empathy and professionalism
- Managed communications, scheduling, evaluations, and shift logs, using strong organizational skills
- Provided a courteous and helpful presence at the lobby desk, contributing to positivity for visitor experience
Education
Master of Science - Therapy And Counseling
Walden University
Balitmore, Maryland11-2029
Bachelor of Science - Psychology /Human Service
Walden University
Baltimore, MD12-2024
Skills
- Crisis management
- Team building
- Team Lead
- Loss prevention
- Daily incident reporting
- CCTV monitoring
- Safety and security regulations
- Team management
- Policy development
- Word processing
- Hospitality services
- Customer service management
- Data entry
- 42 WPM typing speed
- Executive support
- Counseling strategies
- Payment processing
- Verbal and written communication
- E-commerce
Certification
- SORA
- CPR
- Bachelor Degree
- Crisis Management
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Security Professional
Garden State Protection, LLC
08.2024 - Current
Security Professional
Planned Companies
08.2023 - 12.2023
Security Professional (Per Diem)
Parx Casino & Racetrack
07.2023 - 12.2023
Security Professional (Overnight), Saint Peter’s Hospital
Allied Universal
10.2018 - 03.2021
Security Supervisor, Cigna Health
Allied Universal
10.2018 - 03.2021
Master of Science - Therapy And Counseling
Walden University
Bachelor of Science - Psychology /Human Service
Walden University
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