Steven Malmeth
Boynton Beach
Summary
Detail-oriented professional with a solid background in sales and customer engagement. Focused on leveraging data analysis and proven training methods to drive sales performance and foster customer loyalty.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
BDC Manager
Southern 441 Nissan
Royal Palm Beach
01.2019 - 01.2026
- Managed daily operations of the business development center.
- Trained and mentored staff on customer engagement techniques.p
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
Salesman
Lexus of Palm Beach
West Palm Beach
02.2018 - 01.2019
- Engaged customers in product demonstrations and test drives.
- Provided expert knowledge on vehicle features and specifications.
- Built relationships with repeat customers for future sales opportunities.
Education
High School Diploma -
Smithtown High School West
Smithtown, NY06-1989
Some College (No Degree) - Global Business Management
Orange County Community College
Middletown, NYSkills
- Customer relationship management
- Staff training
- Customer engagement
- Data analysis
- Sales forecasting
- Marketing strategies
- CRM software
- Attention to detail
- Reliability
- Online sales
Certification
Auto Alert Customer Retention Program
Timeline
BDC Manager
Southern 441 Nissan
01.2019 - 01.2026
Salesman
Lexus of Palm Beach
02.2018 - 01.2019
High School Diploma -
Smithtown High School West
Some College (No Degree) - Global Business Management
Orange County Community College