Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Director of Operations
Green T Services
03.2023 - Current
Streamlined operational workflows to enhance efficiency across service delivery teams.
Developed and implemented process improvements, reducing turnaround times for service requests.
Oversaw daily operations, ensuring adherence to safety standards and regulatory compliance.
Mentored and trained staff on best practices in operations management and customer service.
Streamlined operational processes by identifying inefficiencies and implementing best practices.
Correctional Officer
Federal Bureau Of Prisons
08.2022 - 08.2023
Enforced facility rules and regulations to maintain safety and security.
Monitored inmate behavior and reported incidents to promote a secure environment.
Collaborated with team members to implement emergency response protocols effectively.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Passed all BOP Training at the Federal Law Enforcement Training Center.
Correctional Sergeant
Indiana Department Of Corrections
08.2018 - 08.2022
Supervised daily operations within correctional facility, ensuring adherence to safety protocols and regulations.
Coordinated inmate movement and activities, maintaining order and security throughout the institution.
Trained and mentored junior staff on best practices for inmate management and crisis intervention techniques.
Conducted regular inspections of facilities, identifying needs for maintenance or improvements to enhance safety standards.
Developed and executed emergency response drills, improving readiness for various potential crises within the facility.
Certified Trip Officer, performed transportation of Offenders to court, hospital, placement, and other facilities for the Indiana Department of Correction, which required me to carry a firearm outside of the facility. Within the Facility, I was trained in motor patrol, which required a Shotgun Certification and Firearms board.