Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Steven Matthewson

Steven Matthewson

Las Vegas,Nevada

Summary

Passionate mixologist dedicated to delivering exceptional beverage experiences to customers with extensive industry experience. Avid explorer of cocktail trends, constantly seeking to expand knowledge and refine craft. Firm believer that a great bartender creates memorable moments, dedicated to making every interaction positive and memorable.

Overview

19
19
years of professional experience

Work History

Transportation Specialist

Uber Technologies Inc.
04.2024 - Current
  • Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
  • Coordinated schedules and communicated changes to customers.
  • Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
  • Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.

Banquet Bartender

MGM Grand
09.2011 - Current
  • Expertly stocked and managed banquet bars, meeting diverse customer needs.
  • Set up table arrangements and maintained supplies for events, minimizing delays.
  • Enforced age verification for alcohol sales and adhered to regulations.
  • Assisted in planning and coordinating special events, driving increased patronage.
  • Consistently provided efficient and error-free service to customers.

Bar Manager/Main Bartender

Bella Vita Restaurant
03.2020 - 02.2021
  • Successfully managed and maintained bar operations at a high-end restaurant.
  • Demonstrated creativity by crafting unique cocktails for special events.
  • Efficiently managed inventory, ensuring well-stocked supplies for daily operations.
  • Utilized Point of Sale (POS) system for accurate transactions and cash handling.
  • Provided expert recommendations to patrons, enhancing their dining experience.
  • Recruited, trained and mentored staff, contributing to improved customer satisfaction.
  • Resolved customer concerns, optimizing customer loyalty.
  • Contributed to revenue growth through strategic product promotion.

Private Investigator/Security Officer

Circa Resort and Casino
03.2019 - 03.2020
  • Demonstrated professionalism and adherence to legal standards in investigations.
  • Conducted thorough research using databases and public records.
  • Produced accurate reports and evidence through video recordings and photography.
  • Ensured security and safety by patrolling premises and enforcing regulations.
  • Maintained integrity and credibility in investigative practices.

Bartender

Samstown Hotel & Gambling Hall
06.2006 - 03.2020
  • Skillfully operated cash registers and POS systems for transactions.
  • Managed bar area, designed cocktails, and maintained inventory.
  • Upsold premium products to enhance sales and revenue.
  • Provided personalized recommendations to patrons, elevating their experience.
  • Balanced registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling.

Education

High School Diploma -

Roanoke High School
07.2005

Skills

  • Over 17 years of beverage experience
  • Certified member of Bartenders Union Local 165
  • Proficient in Point of Sale (POS) system operations
  • Expertise in liquor, wine, and food service
  • Strong sales techniques and service prioritization
  • Skilled in relationship building, planning, and organization
  • Proficient in alcohol ordering and inventory management
  • Experienced in staff training and responsible alcohol service
  • Knowledgeable in mixology techniques
  • Capable of lifting 30 pounds
  • Managing schedules

LANGUAGE

English

Timeline

Transportation Specialist

Uber Technologies Inc.
04.2024 - Current

Bar Manager/Main Bartender

Bella Vita Restaurant
03.2020 - 02.2021

Private Investigator/Security Officer

Circa Resort and Casino
03.2019 - 03.2020

Banquet Bartender

MGM Grand
09.2011 - Current

Bartender

Samstown Hotel & Gambling Hall
06.2006 - 03.2020

High School Diploma -

Roanoke High School