Steven McCann Jr.
Flint
Summary
Dedicated professional with a strong background in security and maintenance, exemplified during tenure at Allied Universal Security. Proven ability in conflict resolution and superior customer service, ensuring safety and satisfaction. Skilled in appliance installation and basic plumbing, consistently enhancing operational efficiency and workplace cleanliness.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security
12.2024 - 06.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Cleaner/Floor Technician
Paramount Building Solutions
09.2019 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Strip and wax floors.
- Cleaned carpets.
- Kept records and ordered product.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Maintenance/Delivery Driver
Superior Maintenance and Delivery
03.2015 - 02.2019
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered appliances from home depot and delivered from MC sports and other area stores.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Installed appliances, gas lines, water lines,
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Painted homes and apartments
- Performed maintenance on homes, apartments, and commercial properties.
Education
GED -
Stalker Adult Education
Flint, MI01-2013
Skills
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Conflict resolution techniques
- Painting
- Electrical
- Basic Plumbing
- Driving/delivery
- Appliance installation
- Grounds
Timeline
Security Officer
Allied Universal Security
12.2024 - 06.2025
Cleaner/Floor Technician
Paramount Building Solutions
09.2019 - 01.2022
Maintenance/Delivery Driver
Superior Maintenance and Delivery
03.2015 - 02.2019
GED -
Stalker Adult Education
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