Summary
Overview
Work History
Education
Skills
Timeline
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Steven McKnight

Phoenix,AZ

Summary

Seeking to bridge my extensive background in restaurant management with my interest in the tech sector, I'm eager to explore a technical career that capitalizes on my leadership, efficiency, and customer engagement skills. My aim is to contribute to an innovative environment where my ability to manage operations and teams can support technological advancements and community-focused projects.

Overview

6
6
years of professional experience

Work History

Restaurant General Manager/Multi-Unit Market Training Manager

Pizza Hut
Phoenix, AZ
03.2021 - 11.2022
  • Led the charge in both opening and closing processes, cash management, and deposit organization, ensuring smooth and efficient operations daily
  • Played a key role in interviewing, hiring, training, and managing a diverse team of over 25 members, focusing on both personal growth and professional excellence
  • Championed cost control measures, maintaining food quality and guest satisfaction while achieving ambitious labor goals
  • Pioneered waste reduction and shrinkage prevention initiatives without compromising service quality
  • Oversaw comprehensive P&L management, scheduling, inventory control, sales forecasting, and payroll verification, upholding the highest standards of food safety and operational excellence
  • Drove front and back-of-house operations, marketing strategies, and customer service improvements to boost sales and enhance guest retention.

Manager

Pei Wei Asian Kitchen
Phoenix, AZ
05.2019 - 03.2021
  • Entrusted with store opening and closing, managing a team of over 20 members, and controlling inventory through effective coordination with key suppliers such as U.S
  • Foods and Sysco
  • Ensured compliance with food safety standards, effectively managed labor and waste, and maintained cost-efficiency, contributing to a high level of service and cleanliness
  • Lead marketing efforts and administrative functions to drive sales and foster a welcoming, satisfying customer experience.

General Manager

NYPD Pizza
12.2018 - 05.2019
  • Oversaw the hiring, training, and management of new team members, applying LEAN management principles to streamline operations and enhance guest experiences
  • Implemented cost-saving measures and ensured the execution of high-quality recipes, focusing on creating memorable moments for guests.

Assistant Manager

Pei Wei Asian Diner
10.2016 - 12.2018
  • Supported store management in various capacities, including scheduling, inventory management, and team leadership, ensuring compliance with food safety standards.

Education

Biomedical Engineering

Northern Arizona University

Music Performance

Paradise Valley Community College

High School Diploma

Paradise Valley High School

Skills

  • Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Publisher, Access) and adept at typing with a speed of 112 WPM
  • Strong interpersonal and communication skills, capable of building and maintaining effective relationships
  • A quick learner with a keen interest in acquiring new skills and technologies
  • Highly organized and able to prioritize tasks efficiently, with a sharp focus on detail and quality

Timeline

Restaurant General Manager/Multi-Unit Market Training Manager

Pizza Hut
03.2021 - 11.2022

Manager

Pei Wei Asian Kitchen
05.2019 - 03.2021

General Manager

NYPD Pizza
12.2018 - 05.2019

Assistant Manager

Pei Wei Asian Diner
10.2016 - 12.2018

Biomedical Engineering

Northern Arizona University

Music Performance

Paradise Valley Community College

High School Diploma

Paradise Valley High School

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Steven McKnight