Summary
Overview
Work History
Education
Skills
Accomplishments
awards
Affiliations
Languages
Timeline
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Steven Miller

Steven Miller

Manchester,TN

Summary

Hi, I'm Steven. I'm 18, and a senior attending Coffee County Central High. My dad was a marine so I've lived a little bit of everywhere. I was born in Nashville, then we moved to Japan, then California, Pennsylvania, back to Japan, and he eventually retired and now we live in Manchester. I have been in band 10 years playing the trumpet, and it has given me many opportunities I wouldn't have had otherwise. I plan to attend college in the fall 2024 semester at either Motlow or Tennessee Tech.

Overview

2
2
years of professional experience

Work History

Senior Guest Advisor

GameStop
09.2023 - 01.2024
  • Specialized in being informed on product to maximize sales and customer assistance.
  • Improved guest satisfaction by implementing personalized service strategies and addressing individual needs.
  • Increased repeat business through exceptional customer service and attention to detail in all interactions.
  • Streamlined check-in and check-out procedures for a more efficient guest experience.
  • Mentored junior team members, fostering professional growth and improved performance across the department.
  • Optimized room inventory management, maximizing occupancy rates while minimizing overbooking situations.
  • Resolved escalated customer complaints promptly, maintaining positive brand image and preserving long-term business relationships.
  • Conducted regular audits of front desk operations, identifying areas for improvement and implementing necessary changes effectively.
  • Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.

Detailer

John Roberts Toyota
03.2022 - 09.2023
  • As detailer, I was in charge of making the cars were in top shape
  • I would do a thorough detail when a customer trades in a vehicle and another complete wash when a car was sold
  • I was also tasked with different jobs such as show cars and rental cars.
  • I enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • I ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.

Education

Coffee County Central High
Manchester, TN
05.2024

Skills

  • Extroverted
  • Good under pressure
  • Communication skills
  • Fast learner
  • Hard working
  • Tech savvy
  • Problem Solving
  • Quality Assurance
  • Decision Making
  • Conflict Resolution
  • Multitasking Abilities
  • Organizational Skills
  • Time Management
  • Sales Expertise

Accomplishments

  • I performed with the Marine Corp Band in Okinawa, Japan. I have also had many payed trips to perform at colleges in various honor bands. I have also won many school competitions in various media competitions such as producing and editing videos, photos, ads, and more. I designed the official prom ticket for the 2024 CCCHS prom. I also raise rabbits, which have won awards at many fairs and other animal competitions. I used to play video games competitively and have won cash prizes by doing it countless times. I was also in the top 300 salesman for the quarter at GameStop in our district.

awards

  • Presidential award for academics
  • Principal chair in band
  • Solo and ensemble awards
  • School “renaissance cards” for maintaining good grades
  • School competitions for videos, photos, media, and more
  • Designed and was voted for the official prom ticket of 2024
  • Top 300 salesman for the quarter at GameStop

Affiliations

  • Band
  • Video Editing/ Producing
  • Photography
  • Gaming
  • Martial Arts
  • Track

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Senior Guest Advisor

GameStop
09.2023 - 01.2024

Detailer

John Roberts Toyota
03.2022 - 09.2023

Coffee County Central High

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Steven Miller