Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Moles

Pahrump

Summary

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security Officer

Gold Town Casino
09.2022 - Current
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Responded quickly to incidents and assessed active situations for security concerns.

Sales Clerk

Big Five Sporting Goods
06.2021 - 07.2022
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Managed efficient cash register operations.
  • Processed payments and returns with accuracy and efficiency.

Diesel Mechanic Assistant

Westide Tracktor
08.2019 - 08.2020
  • Cleaned shop, stored new supplies and put away tools to maintain organized work area.
  • Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Shadowed senior mechanics to develop advanced repair skills.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Operated variety of power tools and hand tools.

Mechanic

Blueberry
05.2017 - 03.2018
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Repaired and replaced worn and damaged components.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Forklift Mechanic Trainee

Wholesale Equipment of Fresno
04.2016 - 04.2017
  • Adhered to strict industry standards while performing all tasks related to the servicing and repair of various types/models of forklifts.
  • Conducted frequent quality control checks on completed repairs before returning equipment to service, ensuring customer satisfaction and reliable performance.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Enhanced team productivity with timely completion of forklift repairs, minimizing equipment downtime in the warehouse.

Library Assistant

Fresno Ciry College
08.2014 - 04.2016
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Answered questions from patrons and helped to find desired materials.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Handled check-in and check-out process of library books and materials at circulation desk.

Window Washer

Crown Winnow Cleaning and Building Services
04.2011 - 08.2014
  • Enhanced customer satisfaction by providing thorough and efficient window cleaning services.
  • Maintained high customer satisfaction by providing exceptional service with every job.
  • Ensured seamless transitions between jobs by effectively managing schedules, routes, and transportation needs of the team members involved in the project.
  • Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
  • Earned recognition for outstanding performance in challenging weather conditions or difficult access locations.
  • Collaborated effectively with coworkers to complete jobs within tight deadlines while maintaining high-quality standards.
  • Minimized environmental impact through responsible use of eco-friendly cleaning products and waste disposal methods.
  • Prevented property damage by carefully assessing risks and employing appropriate safety measures during all tasks.
  • Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.

Education

No Degree - Mechanized Agriculture

Reedley College
Reedley, CA
08-2018

No Degree - General Education

Fresno City College
Fresno, CA
04-2016

High School Diploma -

Clovis High School
Clovis
06-2008

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security

Certification

  • Casino Surveillance Professional Development Program Certificate – Various Gaming Control Boards or Casino Operator Training Programs.
  • Taser X26, X2, and TASER 7 Certifications – Axon.
  • Pepper Spray Certification - Various State Departments of Justice or Private Providers.
  • [State] Driver's License
  • First Aid Certification
  • Forklift Certification
  • Concealed weapon certificate

Timeline

Security Officer

Gold Town Casino
09.2022 - Current

Sales Clerk

Big Five Sporting Goods
06.2021 - 07.2022

Diesel Mechanic Assistant

Westide Tracktor
08.2019 - 08.2020

Mechanic

Blueberry
05.2017 - 03.2018

Forklift Mechanic Trainee

Wholesale Equipment of Fresno
04.2016 - 04.2017

Library Assistant

Fresno Ciry College
08.2014 - 04.2016

Window Washer

Crown Winnow Cleaning and Building Services
04.2011 - 08.2014

No Degree - Mechanized Agriculture

Reedley College

No Degree - General Education

Fresno City College

High School Diploma -

Clovis High School

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