Summary

Overview

Work History

Education

Skills

Languages

Timeline

Steven Moran

Newark

Summary

Results-driven individual with a versatile background in customer service and social work. Known for strong collaboration and active listening skills, contributing to improved client satisfaction and team efficiency across various roles.

Overview

years of professional experience

Work History

Uber Driver

Uber And Lyft

Newark

07.2025 - Current

Ensured timely and safe transportation of passengers to various destinations.
Managed navigation and route planning using GPS technology for efficient travel.
Demonstrated excellent time management skills by adhering to scheduled pick-up times.
Adapted to changing traffic conditions and road closures to minimize delays.
Communicated effectively with passengers to enhance their ride experience.
Handled customer inquiries and resolved issues during rides promptly.
Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Collaborated with fellow drivers to share tips for better service delivery and efficiency.

Social Worker

West New York Board Of Education

West New York

11.2023 - 07.2025

Facilitated counseling sessions for students experiencing personal and academic challenges.
Collaborated with teachers to identify student needs and develop support plans.
Advocated for student rights and provided guidance on navigating school policies.
Collaborated with family members to provide comprehensive support services to clients.
Organized workshops on social skills and conflict resolution for students and families.
Developed training materials for staff on mental health awareness and intervention strategies.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Participated in professional development activities such as seminars, workshops, trainings.

Landscape Worker

Montammy Golf Club

Alpine

06.2022 - 10.2023

Maintained turf quality by mowing, trimming, and edging greens and fairways.
Assisted in planting trees, shrubs, and flowers to enhance landscape design.
Operated landscaping equipment such as mowers, blowers, and trimmers safely.
Collaborated with team members to complete daily maintenance tasks efficiently.
Cleared debris and maintained cleanliness of golf course grounds regularly.
Followed safety protocols while handling tools and chemicals on site.
Modified landscaping techniques according to seasonal changes.
Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
Used hand and power tools or equipment to complete a wide range of landscape and irrigation tasks.
Operated and maintained basic landscaping equipment and vehicles.
Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.

Manager's Assistant

Wendys Fast Food

North Bergen

11.2019 - 05.2022

Assisted in managing daily operations and staff scheduling at a fast-paced restaurant.
Supported the manager in training new employees on customer service standards.
Responded to customer issues to provide immediate resolution and improve retention.
Helped resolve customer complaints and provided excellent service experiences.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Organized team meetings and communicated important updates to staff members.
Maintained cleanliness and organization of dining area and kitchen workspace.
Coordinated inventory checks and ordered supplies to maintain stock levels.