Steven Moreno
Tyler,Tx
Summary
I aim to succeed in a stimulating and challenging environment, building the success of the company while I serve your organization and establish an enjoyable career for myself. Punctual and honest with solid background in any and every type of environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Target
04.2022 - Current
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Shake Maker
Shake Express
08.2019 - 04.2022
- Processed sales transactions for cash, debit, and credit purchases.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cleaned and maintained shake and yogurt dispensing equipment.
Cashier
Shell
02.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Merchandising associate
Macy’s
03.2019 - 08.2019
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Prioritized tasks and schedule to meet with buyers and managers at other stores.
- Assisted in recruitment and hiring, selecting candidates in line with company's values and policies.
- Inspected merchandise for quality and arranged proper display location on floor.
Cashier
Cost Plus World Market
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Retail Sales
Zumiez
Santa Rosa, CA
01.2019 - 05.2019
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
Cashier/Shift Leader
Carl’s Jr, Rosa CAMar
01.2018 - 02.2019
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse associate
Best Buy, Mcallen
09.2016 - 01.2017
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Completed cycle counts and monthly inventory.
Customer Service Assistant, •Parking lot assistant, •Cashier
H-E-B, Palmhurst
01.2014 - 12.2015
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Some College (No Degree) - Business Administration
South Texas College
McAllen, TXHigh School Diploma -
Palmview High School
Mission, TX05.2015
Skills
- Microsoft Word, PowerPoint, Excel, and Office
- Customer Relations
- Problem solver
- Communication skills
- Credit and Cash Transactions
- Sales Expertise
- Cleaning and Sanitizing
- Issue Resolution
- Adaptable and Flexible
- Money Handling
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Associate
Target
04.2022 - Current
Shake Maker
Shake Express
08.2019 - 04.2022
Merchandising associate
Macy’s
03.2019 - 08.2019
Cashier
Shell
02.2019 - 08.2019
Retail Sales
Zumiez
01.2019 - 05.2019
Cashier/Shift Leader
Carl’s Jr, Rosa CAMar
01.2018 - 02.2019
Warehouse associate
Best Buy, Mcallen
09.2016 - 01.2017
Customer Service Assistant, •Parking lot assistant, •Cashier
H-E-B, Palmhurst
01.2014 - 12.2015
Cashier
Cost Plus World Market
Some College (No Degree) - Business Administration
South Texas College
High School Diploma -
Palmview High School
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