Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Career Experience
Professional Development
Timeline
Generic

Steven M. Taylor

Jersey City

Summary

Dynamic technology executive with a proven track record at Cenlar, FSB, leading AI advancements and cloud transitions. Expert in strategic planning and compliance resolution, driving innovation and transformation. Adept at fostering collaboration and managing IT budgets, delivering significant cost avoidance while enhancing operational performance and team effectiveness.

Overview

21
21
years of professional experience

Work History

Chief Information Officer,Executive Vice President

Cenlar, FSB
Ewing
03.2022 - Current
  • Directed comprehensive technology and cyber security operations, culminating in award-winning advancements in AI.
    Developed innovative programs focused on improving technology resilience and security measures.
    Successfully resolved consent orders, meeting all compliance obligations.
    Facilitated collaboration among multi-disciplinary teams to create effective technology solutions.
    Transitioned all systems and applications to the cloud within 12 months by implementing Cloud First strategy.

President & CEO

Fulcrum Point Technologies
Highland Village
02.2012 - 03.2022
  • Oversee all aspects of business and technical operations for technology optimization and solution provider, with responsibility for a top-notch team of Technical Resources and Strategic Partners.
  • Deliver merger and acquisition (M&A) consulting to three major financial/title companies.
  • Perform multiple high-level functions, including acting as CIO / CTO for enterprise IT teams during M&A transition and transformation phases.
  • Liaise closely with clients to formulate strategies and gather information for development of top-down technology roadmaps for amplifying impact of existing business initiatives.
  • Present to C-level management on recommendations for leveraging technology to improve business.
  • Orchestrated technology, resource and governance maturity assessments and delivered gap analysis / recommendations to intersect current and future state capabilities.
  • Spearheaded oversight of onshore, offshore and near shore development / mobility offerings based in Costa Rica.
  • Worked with client to resolve Compliance, Audit and Risks issues.
  • Performed Technology/Process /Governance Assessments to provide clients Strategy/Visionary/Technology/Platform and Product roadmaps

Account & Technical Delivery Executive

Fidelity National Information Services (FIS)
Jacksonville
08.2008 - 02.2012
  • Delivered expert operational and technical guidance and coaching to world-class, multidisciplinary technical team of 110+.
  • Directed technical and account functions for outsourcing of IT services, ensuring all SLAs were met and driving prioritization of business-critical initiatives.
  • Selected to function as key stakeholder for several client-initiated M&A due diligence initiatives.
  • Formulated and implemented data center tiering strategy to streamline capital, expense, and labor consumption for production, non-production, and disaster recovery (DR) environments.
  • Served as interim CIO for major client during search for a permanent candidate.
  • Orchestrated virtual server strategy that led to significant improvements in productivity, footprint consolidation, and cost savings, as well as enabled flexibility for support and migration of business-critical applications.
  • Conceived and executed highly adaptable resource model to optimize usage of third-party, dedicated, leveraged, and offshore resources.
  • Expertly employed various storage and data replication methodologies in consolidating multiple data centers and established high availability and self-DR strategy.
  • Realized $60M in cost avoidance over the life of a contract by deftly negotiating corporate telecommunications and software agreements.
  • Successfully grew EBITDA and conferred 20% rate reductions to client while managing $53M P&L budget.

Vice President Net Global Solution Program/Team

Fidelity National Financial
Jacksonville
08.2004 - 08.2008
  • Expertly directed cross-functional team of 220+ responsible for infrastructure management, application development, resource planning, project management, and strategic / technical planning for design and deployment of $120M nationwide title insurance and escrow system.
  • Employed 'follow the sun' services-oriented resource model to boost effectiveness and reliability of development, middleware, deployment, and testing resources.
  • Implemented and administered capacity-management methodology and produced ongoing monthly reports to drive compliance with SLA targets and operational performance metrics.
  • Launched Application Architecture group to drive standardization across all development projects, setting precedent for services-oriented resource model.
  • Conceptualized and implemented software development life cycle and deployment strategy for enabling robust support system for business-critical application and data.

Education

Electronic Engineering

NEC
Dallas, TX

Information Technology

North Lake College
Irving, TX

Skills

  • Leadership and team building
  • Strategic planning
  • Audit and compliance
  • Generative AI
  • Process automation
  • Innovation and transformation
  • Mergers and acquisitions
  • Risk management
  • Service-level agreements and KPIs
  • Data as a service
  • Robotic process automation
  • IT budget management
  • Executive relations
  • Enterprise system deployment
  • Compliance resolution

Accomplishments

  • HMG 2023 Innovation CIO of Year Award, Midsize Banks
  • Featured in Multiple CIO Magazine Articles, Business/Technology Alignment and CIO Transformation
  • Housingwire Tech100 AI Award, Live Chat Summarization
  • ICE 2024 Technology Innovation Award, Service & Digital Innovation
  • Built Automation Factory Program, 50 Automations in 18 months
  • Completed several successful large-scale mergers and acquisitions, Served as CIO CTO throughout transition
  • Completed Multiple Cloud Migrations and Data/Application Tech Refresh
  • Resolved major regulatory consent order and compliance issues
  • Built Data As A Service Program, Data Lake, Data Self-Service, Power BI Dashboards, Data Governance
  • Significant cost savings through strong budget management, $90M in cost avoidance and reductions

Career Experience

  • Cenlar, FSB, Ewing, NJ, Chief Information Officer/Executive Vice President, 03/22, Present, Responsible for all areas of Technology and Cyber Security, Built award-winning Technology in AI, Cyber Security, Innovation programs, Consent Order resolutions
  • Fulcrum Point Technologies, Highland Village, TX, President & CEO, 02/12, 03/22, Oversee all aspects of business and technical operations for technology optimization and solution provider, Deliver merger and acquisition (M&A) consulting to three major financial/title companies, Act as CIO / CTO for enterprise IT teams during M&A transition and transformation phases
  • Fidelity National Information Services (FIS), Jacksonville, FL, Account & Technical Delivery Executive, 08/08, 02/12, Delivered expert operational and technical guidance to multidisciplinary technical team of 110+, Directed technical and account functions for outsourcing of IT services
  • Fidelity National Financial, Jacksonville, FL, Vice President Net Global Solution Program/Team, 08/04, 08/08, Directed cross-functional team of 220+ responsible for infrastructure management, application development, Implemented and administered capacity-management methodology

Professional Development

  • Regular participant in leadership workshops and industry webinars
  • MIT Online 'Agentic AI and Business Transformation' course
  • Ongoing training in AI-driven business tools and digital transformation
  • Attend yearly MBA and MBCA conferences and workshops

Timeline

Chief Information Officer,Executive Vice President

Cenlar, FSB
03.2022 - Current

President & CEO

Fulcrum Point Technologies
02.2012 - 03.2022

Account & Technical Delivery Executive

Fidelity National Information Services (FIS)
08.2008 - 02.2012

Vice President Net Global Solution Program/Team

Fidelity National Financial
08.2004 - 08.2008

Electronic Engineering

NEC

Information Technology

North Lake College

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Steven M. Taylor