Guillermo Arvizu
Tucson,AZ
Summary
Dynamic retail professional with proven success at Food City, excelling in team leadership and inventory management. Expert in enhancing customer satisfaction and driving sales through effective merchandising strategies. Skilled in conflict resolution and performance coaching, ensuring compliance with safety regulations while fostering a high-performing team environment.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Assistant Manager
TNT Fashion Men and Women's
Tucson, AZ
01.2012 - 01.2023
- Directed store operations, achieving sales goals and enhancing customer satisfaction.
- Implemented merchandising strategies that enhanced store presentation and contributed to sales growth.
- Managed hiring and training processes, conducting performance evaluations to develop team effectiveness.
- Addressed customer issues, resolved conflicts, and maintained high service quality.
- Monitored budgets, inventory accuracy, and store organization.
Manager
Food City
City, State
01.2018 - 05.2019
- Managed daily store operations including staffing, scheduling, and customer service.
- Trained and supervised employees to uphold performance and service standards, fostering a high-quality customer service environment.
- Oversaw inventory control, ordering, merchandising, and product displays to ensure product availability and enhance customer experience.
- Handled cash operations and financial reports while leading shifts to maintain operational efficiency.
- Ensured compliance with company policies, safety requirements, and loss-prevention procedures.
Education
High School Diploma/GED -
Cornerstone Correspondence High School
Tucson, AZ10-2016
Skills
- Retail management
- Inventory management
- Workforce scheduling
- Team leadership
- Team performance management
- HVAC maintenance
- Safety compliance
- Cash handling
- Problem solving
- Customer relations
- Conflict resolution
- Coaching techniques
Certification
Peer and Recovery Support Specialist Certificate
Timeline
Manager
Food City
01.2018 - 05.2019
Assistant Manager
TNT Fashion Men and Women's
01.2012 - 01.2023
High School Diploma/GED -
Cornerstone Correspondence High School
References
Available upon request.